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Senior Business Analyst - Servicenow/BMC Remedy/HP SM/ITIL

Eingestellt von ITech Consult

Projektbeschreibung

SENIOR BUSINESS ANALYST - SERVICENOW/BMC REMEDY/HP SM/ITIL.

DESCRIPTION:
For one of our clients we are looking for Senior Business Analyst who is going to supporting the Data Migration stream of the Galileo project in a flexible role. The project will be challenged to deliver multiple streams of work in both data management and configuration/release of enhancements over the coming months. The Data Migration Analyst will take on the ongoing development of the Remedy migration toolset and manage the multiple conflicting requirements from stakeholders.

RESPONSIBILITIES:
* Engage with stakeholders that own the data coming into ServiceNow
* Suggest ServiceNow tables where the specific data (coming from an interface) can reside
* Expert on data concepts
* Knowledge of ServiceNow data structures
* Expert on Service Models and ITIL Service concepts applied to real world business
* Familiarity with Project and Systems Development Life Cycle Methodologies including Agile
* Familiarity with IT structured analysis methodologies, including process and data flow diagramming
* Represent the Galileo Programme professionally

REQUIRED SKILLS:
* Experience in at least one Major ServiceNow delivery
* Experience of Service Management implementation/transformation programs as a business analyst (min 3 years) - this can include other tool sets (such as BMC Remedy, HP SM etc.)
* Keen awareness of limitations of ServiceNowhence we well understand what it means to be professionally supported in your search for a new project and being employed.

Projektdetails

  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    Till 31.10.2018

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

ITech Consult