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Senior Business Analyst/Project Manager (IVR)

Eingestellt von Harvey Nash Group

Gesuchte Skills: Support, Blueprint, Design

Projektbeschreibung

Role: Senior Technical BA/Project Manager (IVR)
Location: Dublin
Duration: Contract

We are looking for an experienced Senior Business Analyst who is interested in working in a fast-paced environment for an organisation in the financial sector. The successful Senior BA will be responsible for carrying out the functional analysis and the project management of the Interactive Voice Response (IVR) for a large bank based in Dublin

Essential Experience:

*Develop, implement and execute EMEA IVR solution, ensuring that all stakeholders are aligned towards the common delivery
*Perform detailed analysis of each business requirement with a view of proposing a technology solution
*Produce technology functional solution proposal in a form of an FRD (functional requirements document)
*Project management of the IVR project - including management of the project resources, deliverables, budget, risks, issues, dependencies.
*Vendor management
*Support all aspects of project including concept design, development, testing, deployment and user experience
*Ability to work across multiple functional areas is essential
*Engage and interact with internal clients during feedback sessions and requirements gathering sessions
*Practice open and honest communications
*Think strategically about project objectives; anticipate business needs and downstream impacts of data changes

Experience:

*3 - 5+ years of business analysis experience supporting the development and maintenance of financial systems, combined with project management of whole, or part of enterprise-size technology projects.
*Financial institution experience is considered a plus.
*Excellent requirement (Business and Functional) documenting skills.
*Strong organizational skills.
*Ability to translate between technical and non-technical people.
*Practical problem solving and strategic thinking skills.
*Strong written and verbal communication/influencing skills.
*Ability to work in a fast pace environment.
*Substantial experience in Technology Product Management and Systems/Business Analysis
*Deep understanding of software development life cycle
*Understanding of business object modelling concepts
*Project Management of deliverables and resources throughout the full SDLC.

Skills and competencies:

*Proficiency in Microsoft Applications: Word, PowerPoint, Excel, Access, Visio, Project
*Experience in data mapping and systems integrations
*Knowledge of BluePrint and/or Commercial Banking a plus
*Experience writing business and functional requirements
*Ability to travel: 10%
*Strong influencing and negotiation skills
*Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner
*Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
*Detailed and highly organized with strong analytical skills
*Requires strong time management skills, attention to detail, and must be resourceful
*Project management skills; ability to prioritize and complete tasks
*Flexibility, versatility, dependability
*Ability to work in a highly matrixed environment and take ownership of initiatives
*Ability to utilize judgment in decision making process and decisions related to job tasks
*Ability to think creatively and turn concepts into actual solutions that can be delivered

If you are interested in this role or know anyone who might be please get in touch with Cian for a confidential conversation or alternatively submit your CV through the link below. (see below)

Harvey Nash operates a strict policy of advertising only requirements, which have been fully qualified with clients, and respects the privacy of your CV and personal data. We recommend in the first instance that anyone interested in an advertised role, that they feel they meet all of the required criteria for, call the relevant consultant to discuss in more detail in complete confidence for immediate consideration. Alternatively, applications through web sites will be replied to at the earliest possible convenience.

Projektdetails

  • Einsatzort:

    Dublin, Irland

  • Projektbeginn:

    asap

  • Projektdauer:

    12 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Harvey Nash Group