Senior Business Analyst (Brussels)

Je functie: Context
Our company has launched an initiative to improve its customer consent management capability, including the capturing, management and exploitation of all consents granted by customers to process his/her contact and personal data
The senior business analyst will be responsible for delivering the business impact analysis in collaboration with the project core team and project manager.

Function Description
The senior business analyst needs to drive, align and consolidate the work of a team of business analysts from various departments across our company:
° Define the business impact analysis approach and deliverables and align a team of business analysts that assess organisation, business process and channel impact
° Ensure consistency throughout the business impact assessment, including consolidation of the business processes and requirements, identify inconsistencies, propose options for alignment and review and validate with stakeholders in collaboration with business analysts.
° Facilitate business decision process in alignment with the project manager cross business owners, legal entities and IT responsibles
° Facilitate translation and alignment of business impacts to system impacts between business and IT project contributors
° Contribute to business prioritization, IT estimations and project roadmap definition

Start Date ASAP
Duration 6 months (extension possible)

Location
Brussels
Je profiel: Required knowledge / Experience

Education
Master or equivalent by experience

Languages Requirement
French or Dutch as mother language
English : Yes

Experience
5+ years of experience / seniority as a Business Analyst

Technical Experience
Mandatory
° Experience with requirements management
° Experience with Business & IT alignment
° General technology affinity combining front-end & back-end applications, IT architecture and data modelling

Preferable
° Experience with organisation, process & system impact analysis
° Understanding of requirements structure for front-end applications (web, mobile, branch, service centre, branches, etc.)

Business Experience
Mandatory
° Experience with coordinating of business process and system analysts
° Experience with business architecture & business capabilities
° Experience in business prioritization and project roadmap definition

Preferable
° Experience with omnichannel customer communication

Soft skills
° Team player
° Pragmatic and problem solver
° Quick self-starter, pro-active attitude, Self-motivated
° Excellent communication skills
° Ability to support and inspire others
° Ability to work in a dynamic and multi-cultural environment
° Feel for important details and how they fit with the overall picture
° Ability to build working relationships in a complex environment
° Ability to manage stakeholders
° Emotionally intelligent, self-aware, and receptive for feedback
° Excellent coaching skills
° Excellent stakeholder mgmt. skills