Security Certificates and Token Engineer

Security Certificates and Token Engineer

The Identity & Access Management group function implements, operates and manages I&AM technology and processes. This includes access management, user life cycle management, privileged access management, recertification and service delivery/advisory. The function engages with the business and IT to understand roles, entitlements and deliver I&AM-related services. Some non-I&AM security services related to security technology delivery/management are delivered.

ROLE:

Function description:

- Execute operational delivery of I&AM process solution implementation, maintenance, and improvement.
- Assist team members with the execution of I&AM services in line with defined processes, policies and comply with applicable information security requirements.
- Engage with HR, Finance and Procurement to ensure visibility of joiners/movers/leavers requirements and processes.
- Drive continuous improvements across I&AM related services
- Download of user/admin data on Smartcard or token based devices (requested via DSA tool)
- Creation & renewal, update and deletion of users/admins accessing external applications (for internal as well as external clients)
- Administration linked to the certificate/token management (create letters for clients/send via DHL/file data in our records)
- Communication with Commercial teams on status of requests/data quality/issues (by mail and through Voice of the Customer Meetings)
- Manage token and certificate stock + ordering of additional devices

Act as a Service Owner for Certificates and Token Management, this cover the below:

Service description:
Describe the service, its scope, roles and responsibilities, stakeholders, SLA, dependencies

Processescan adapt to ever changing service needs in a spirit of continuous improvements
- Keeps at all times a customer focused approach throughout the delivery of the services. Maintains an assertive and challenging mindset while being customer focused.
- Works in a structured and organised way to allow for fast progress/Solution driven
- Is capable of analysing complex problems and situations with the purpose of bringing improvements and efficiencies

Skills and experience:

A combination of several of the below should be covered:

- Experience of Certificates and Token management (such as RSA
- Experience of I&AM activities within a large organisation context.
- Experience of executing operational and administrative activities.
- Knowledge of I&AM products (such as Sailpoint, CyberArk, Lieberman).
- Understand basic access control good practice (such as role-based access control).
- Knowledge of one or more of the platforms (and the platform relate security tools) for which our teams manage security information: Mainframe, Tandem, Windows, Unix, Network.

Interpersonal Skills:

- GOOD communication skills
- Client focus work approach
- T eam player but able to work independently
- Can stay calm in difficult situations when challenged by customers
- Good influencing/persuasion skills

Various:

Languages:

Mandatory:

English excellent both speaking and writing