Second Level Supporter for end User Platform

SECOND LEVEL SUPPORTER FOR END USER PLATFORM

YOUR TASKS:

- Supporting trading area with all its special Hardware (ie WEY) and specific software tools
- Coordinating activities with 3rd Party suppliers and office moves with the facilities team
- Participating and coordinating major roll-outs of new platforms (ie Win7, VCS on thin clients)
- General maintenance/reparation of hardware
- Monitoring of open incidents and solution times, in case of Service Level violations escalating to line managers and management
- Ability to standby on banking holidays and on planned system maintenances
- Creation of installation guides, flyers and How to-guides for various situations

YOUR EXPERIENCE/SKILLS:

- Very good knowledge of Windows XP/7, MS Office, PC Hardware and network components
- Willingness to technically lead the End User Platform team and support 3rd party consultant
- Quality awareness and good supply of service
- Previous work at a ServiceDesk or as PC Supporter would be an advantage
- Languages: Fluent in English and German both written and spoken

START: 03/2015
DURATION: 10MM++
LOCATION: Zurich, Switzerland

Doesn't that sound interesting? Does that sound like a challenging opportunity to you? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.

DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.