Second Level Support

Second Level Support wanted for our Zurich based client in the banking sector.

YOUR EXPERIENCE/SKILLS:

- 3+ years' working experience as a Second Level Support coupled with proficiency in analysing Stack Traces
- Strong background in Unix and Windows with the ability to handle files, search logs, check processes, task schedule and IIS
- Expertise in relational DB and writing SQL queries such as Oracle, Microsoft SQL or Sybase
- Practical knowledge in SPLUNK and Apps Dynamics, Geneos is beneficial
- Languages: fluent English and German, both written and spoken

YOUR TASKS:

- Ensuring communication with internal clients within the business as well as other IT teams such as Application Development and Technology Infrastructure Services
- Maintaining incidents through to resolution including analysing complex problems involving multiple systems and working other IT teams as required
- Leading the team during major incidents, supporting to engage other teams and driving resolution of incidents having main impact to the business
- Acting out as a key stakeholder within development projects to guarantee quality within software delivery as well as onboarding of knowledge from Application Development teams
- Providing support for application deployments and aiding of critical batch jobs or overseas businesses

START: ASAP
DURATION: 06MM+
LOCATION: Zurich, Switzerland
REF.NR.: BH13716

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.

GOING THE EXTRA MILE

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In case of successful placement, we support you with:

- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more