SCCM Desktop Engineer

SCCM DESKTOP ENGINEER SAN FRANCISCO, CA 6 MONTH CONTRACT

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We are hiring a Desktop Engineer with strong experience in SCCM 2007 and SCCM 2012, and Active Directory expertise. Please possess a good understanding of Desktop Support and Services as well as Image Deployment using Microsoft tools. You will research, design, develop, and test computer or computer-related equipment. You will be responsible for supervising the manufacturing and installation of computer or computer-related equipment.

JOB DUTIES AND RESPONSIBILITIES:

- Update knowledge and skills to keep up with rapid advancements in computer technology.
- Provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.
- Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analysing test data.
- Monitor functioning of equipment and make the necessary modifications to ensure the system operates in conformance with specifications.
- Analyze information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.
- Build, test, and modify product prototypes using working models or theoretical models constructed with computer simulation.
- Analyze user needs and recommend appropriate hardware.

REQUIRED QUALIFICATIONS:

- Bachelors degree in computer science or related field or equivalent training/education required
- 5 to 7 years of customer service related experience required
- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
- Ability to work independently and manage one s time
- Basic mentoring skills necessary to provide support and constructive performance feedback
- Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and Internet directory services software

*CompuCom supports Employment Equity and Diversity* Dallas-based CompuCom Systems, Inc. is a leading provider of end user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow, and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit our website.