SCCM Contractor

TITLE: SCCM CONTRACTOR

START DATE: ASAP

DURATION: 3+ MONTH CONTRACT

RICHARDSON, TX

NUMBER OF POSITIONS: 1

YEARS OF EXPERIENCE: 5+ YEARS

JOB DESCRIPTION: SCCM CONTRACTOR ROLE

REQUIREMENTS:

- 5+ YEARS OF SOFTWARE DEPLOYMENT EXPERIENCE USING MICROSOFT SCCM 2012
- 5+ YEARS OF OPERATING SYSTEM IMAGING EXPERIENCE USING MICROSOFT SCCM 2012
- EXPERIENCE USING MSI PACKAGING TOOLS PREFERABLY ADVANCED INSTALLER
- ABILITY TO CREATE BASIC SCRIPTS UTILIZING BATCH, VBSCRIPT AND POWERSHELL
- Prior customer service experience
- Flexibility in schedule and ability and willingness to provide after-hours Level ¾ support when needed

POSITION RESPONSIBILITIES:

- ASSIST THE USER COMMUNITY WITH THE INSTALLATION, CONFIGURATION, AND ONGOING USABILITY OF SOFTWARE WITHIN ESTABLISHED STANDARDS AND GUIDELINES
- CREATE SCCM PACKAGES TO UPDATE SOFTWARE ON WINDOWS 7 WORKSTATION IMAGES AND SYSTEMS
- Coordinate with 3rd Party Vendors, internal IT teams as well as internal business units to determine and resolve problems
- Assess the functional needs for internal business units to determine specifications for new, upgraded or replacement software purchases
- Create and maintain documentation for internal knowledge base of issues and resolutions
- Conduct training, create training aids, develop and provide documentation to IT Staff for new or upgraded software applications
- Perform a variety of complicated tasks related to new or upgraded software implementation
- Apply knowledge of commonly-used concepts, practices, and procedures within the Information Technology field
- Consult with end users to test and debug applications in order to meet the business unit's needs
- Interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems