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Scada Systems Support Analyst

Eingestellt von CompuCom

Gesuchte Skills: Support, Client, Network, Sql

Projektbeschreibung

SCADA SYSTEMS SUPPORT SPECIALIST: Contact CompuCom IT Workforce Solutions to take advantage of a premium contract opportunity with one of the country's most successful and established corporations!

The SCADA Systems Support Specialist will provide first-level technical support for industrial (SCADA) control systems in a mixed Windows Server 2003/2008 environment running primarily on HP Proliant hardware, and custom tailored customer networks. From an administrative perspective, the incumbent will perform standard tasks including user account maintenance, server patching, and software installation of both standard applications and proprietary software. Server replacement, or full cabinet racking, may also be required based on customer-ordered change and upgrade projects. The candidate will report project work on a regular basis using internal team tracking tools, comprised of both an internal ticketing system and collaborative documents, where applicable. As our client has in-house 24/7 remote operations monitoring, it will be required to provide after-hours break-fix support of client projects, primarily on a remote basis with the occasional need to travel. Communication with various entities within the organization, including CRMs, account managers, remote site personnel, engineering/project and commissioning leads, and also, with the end user (customers) will be vital in providing top tier service to our client.

REQUIREMENTS

- CompTIA A+, Network +, and Server +
- 5+ years of deskside support experience, including desktops and laptops
- Networking experience and server break-fix experience
- Windows Server 2003/2008, 2000/XP Embedded
- Understanding of LAN/WAN topologies, TCP/IP
- SQL Server 2005 and higher
- Server hardware
- Troubleshooting and assembly, HP Proliant, iLO, BIOS/Firmware, SNMP services
- Skills with desktop and laptop support with Windows 7 OS
- Experience with warranty repairs of desktop or laptop CPUs
- Time management skills
- Must be self-motivated and able to multi-task
- Understanding of processes and importance of standard operating procedures
- Ability to consistently take ownership over issues; take lead, manage, diffuse, and resolve
- Excellent communication and interpersonal skills

NICE TO HAVE

- Certifications; A+ (hardware), MCP/MCSE, CCNA, Network+, DBA, other
- Knowledge of Bachmann, PLC, NTRON and Hirschmann (HiDiscovery/HiVision)
- Post-Secondary college/university degree
- Multilingual skills desired: Portuguese, French and/or German
- Previous experience in SCADA/Industrial Controls, Renewable Energy environments a plus

*CompuCom supports Employment Equity and Diversity*

Projektdetails

  • Einsatzort:

    Sweetwater, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

CompuCom