SC Cleared Oracle CRM Consultant

SC cleared Oracle CRM Consultant: SC cleared Oracle CRM Consultant is urgently required to support project delivery, BAU, development and support. The SC cleared Oracle CRM Consultant must have valid SC clearance. Lapsed SC clearance is sadly not an option. The SC cleared Oracle CRM Consultant must be a British national. Naturalised citizens and dual nationals are welcome.

JOB DESCRIPTION
As well as a series of large transformation programmes migrating pensions platforms, EBS upgrades and functionality exploitation, there are a significant number of customer-driven projects which range in size and complexity which also require Oracle Tower functional support.

The purpose of this role is to bolster the CRM capabilities and provide key skills supporting a pension's project and providing support and expertise to BAU activities.

KEY SKILLS

* Provide CRM functional and solution delivery of projects covering all domains of CRM
* Provide guidance and direction for the project application development activities
* Configure and customize CRM and Contact Centre forms including workflow development, SR handling and Oracle Forms development
* Knowledge of configuring Oracle Workflows and API interactions
* Development of PL/SQL as required for database lookups, staging tables and interview interactions between ESS, CRM and OPA
* Production of Technical Documentation including MD50, MD70, MD120 and BR 100 as applicable
* Facilitate process, service and information Integration in a complex application environment
* Prepare and liaise on test scripts for CRP, Unit and System Testing Cycles
* Act as a general SME and design authority
* Responsible for technical management and delivery of projects when required