SAP PTP Consultant Needed in Cleveland, Ohio

Beacon Hill Technologies is working with a local Client in the downtown Cleveland, Ohio area to staff an SAP Procure-to-Pay consultant on an initial 3-month contractual basis.

Client will consider hiring off of a telephone interview, and will also consider corp-to-corp candidates for this position. Candidates must be able to start within 2 weeks of interviewing.

JOB DESCRIPTION:

We are seeking an experienced hands-on SAP BUSINESS ANALYST with a thorough knowledge of BUSINESS FLOWS FOR IN-HOUSE SERVICE, IN-HOUSE REPAIR, AND FIELD SERVICE with a focus on PTP. Strong diagnosis, troubleshooting, problem solving, and communication skills are required. Work independently and collaboratively to achieve objectives and assignments timely resolution.

JOB RESPONSIBILITIES INCLUDE:

- Supporting remote location SAP user computer and business systems to include analysing/troubleshooting, corrective actions
- Ensure customer satisfaction by responding to incoming contacts via phone, e-mail, fax
- Resolving defects via SAP configuration following internal guidelines and SDLC processes
- Weigh the impact of problems to end users and customers in order to assign an appropriate priority and resolution target
- Work independently and collaboratively to achieve objectives and assignments timely resolution
- Use ServiceNow software to record all contacts, actions, and status

REQUIREMENTS

- 3+ years of practical experience with PTP problem solving
- Experience with SAP ECC 6 is required
- SAP generalist, with focus on Order to Cash, and Procure to Pay in an SD environment
- Working knowledge of business and computer systems/software
- Proven problem solving and clear communication skills
- Use of proper English grammar, written and verbal
- Proof of authorization to work in the United States

PREFERRED:

- 2+ year of 2nd Tier Support experience is preferred
- Microsoft Office Suite knowledge
- Multi-location, multi-state experience
- Lives in Northern Ohio
- 4 year degree in IT, business administration or related field OR a 2-year degree from a technical college OR equivalent work experience

Interested and qualified candidates are encouraged to apply directly to this posting for immediate consideration.