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SAP CRM Senior Consultant (Marketing)
Eingestellt von Randstad (Schweiz) AG
Gesuchte Skills: Marketing, Sales, Senior consultant , Consultant
Projektbeschreibung
SAP CRM SENIOR CONSULTANT, EXPERT IN MARKETING CAMPAIGN MANAGEMENT required for our client, a world renowned multinational based in Vaud, Switzerland.
The main purpose of this role is to design and build the integrated CRM solution based on a combination of SAP CRM and other best of breed solutions, with a particular focus on the Campaign Management processes, in a special configuration with total integration between Neolane and SAP CRM
KEY RESPONSIBILITIES:
- UNDERSTAND & ANALYZE MARKETING CAMPAIGN BUSINESS REQUIREMENTS TO TRANSLATE THEM IN THE BEST WAY IN SAP CRM SOLUTION IN PROMOTING AS MUCH AS POSSIBLE THE STANDARD FUNCTIONALITIES
- BRING DETAILED SAP MARKETING CAMPAIGN SOLUTION EXPERTISE (FUNCTIONAL AND TECHNICAL) FOR THE DESIGN, DEVELOPMENT AND DELIVERY OF THE RETAIL TEMPLATE.
- Translate business requirements into solution SPECIFIC DETAILED DESIGNS
- Identify gaps with the standard and propose alternative solutions
- Manage the integration impacts on the entire architecture of the program (Neolane, BI, eCommerce, POS, etc.)
- Define, document and execute CONFIGURATION SPECIFICATIONS (DETAILED DESIGN AND CUSTOMIZING DOCUMENTS)
- Define and document FUNCTIONAL SPECIFICATIONS for RICEFW (specific developments)
- Liaise with development technical architects to estimate and plan delivery of developments
- Define, document and execute DETAILED TEST SCRIPTS
- EXECUTION OF TEST SCRIPTS in area of expertise and responsible for resolution of test failures in collaboration with technical teams
KEY SKILLS:
- Experience in large scale and international Project (localization)
- At least 6 years of experience as a SAP CRM Expert/solution architect, ideally in Retail with high volume B2C processes
- Strong Expertise in SAP CRM Marketing module, especially within latest version CRM 7.0 ehp2
- Good skills in CRM Loyalty, Sales, Service, Interaction Centre modules
- Integration expertise with ERP Retail
- Integration expertise with eCommerce and POS solutions
- Technical knowledge - ABAP, WebUI
- Strong communication and consulting skills
- Fluent in English, French is a plus
The main purpose of this role is to design and build the integrated CRM solution based on a combination of SAP CRM and other best of breed solutions, with a particular focus on the Campaign Management processes, in a special configuration with total integration between Neolane and SAP CRM
KEY RESPONSIBILITIES:
- UNDERSTAND & ANALYZE MARKETING CAMPAIGN BUSINESS REQUIREMENTS TO TRANSLATE THEM IN THE BEST WAY IN SAP CRM SOLUTION IN PROMOTING AS MUCH AS POSSIBLE THE STANDARD FUNCTIONALITIES
- BRING DETAILED SAP MARKETING CAMPAIGN SOLUTION EXPERTISE (FUNCTIONAL AND TECHNICAL) FOR THE DESIGN, DEVELOPMENT AND DELIVERY OF THE RETAIL TEMPLATE.
- Translate business requirements into solution SPECIFIC DETAILED DESIGNS
- Identify gaps with the standard and propose alternative solutions
- Manage the integration impacts on the entire architecture of the program (Neolane, BI, eCommerce, POS, etc.)
- Define, document and execute CONFIGURATION SPECIFICATIONS (DETAILED DESIGN AND CUSTOMIZING DOCUMENTS)
- Define and document FUNCTIONAL SPECIFICATIONS for RICEFW (specific developments)
- Liaise with development technical architects to estimate and plan delivery of developments
- Define, document and execute DETAILED TEST SCRIPTS
- EXECUTION OF TEST SCRIPTS in area of expertise and responsible for resolution of test failures in collaboration with technical teams
KEY SKILLS:
- Experience in large scale and international Project (localization)
- At least 6 years of experience as a SAP CRM Expert/solution architect, ideally in Retail with high volume B2C processes
- Strong Expertise in SAP CRM Marketing module, especially within latest version CRM 7.0 ehp2
- Good skills in CRM Loyalty, Sales, Service, Interaction Centre modules
- Integration expertise with ERP Retail
- Integration expertise with eCommerce and POS solutions
- Technical knowledge - ABAP, WebUI
- Strong communication and consulting skills
- Fluent in English, French is a plus
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Marketing/Vertrieb, Organisation/Management