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SAP CRM Senior Consultant

Eingestellt von Randstad (Schweiz) AG

Gesuchte Skills: Sap, Consultant, Senior consultant , Abap

Projektbeschreibung

SAP CRM SENIOR CONSULTANT, EXPERT IN CUSTOMER DATA MANAGEMENT required for our client, a world renowned multinational based in Vaud, Switzerland.

The main purpose of this role is to design and build the integrated CRM solution based on a combination of SAP CRM and other best of breed solutions, with a particular focus on Customer Master Data implementation, in a multichannel context.

KEY RESPONSIBILITIES:

- UNDERSTAND & ANALYZE GLOBAL CUSTOMER MASTER DATA REQUIREMENTS TO TRANSLATE THEM IN THE BEST WAY IN SAP CRM SOLUTION IN PROMOTING AS MUCH AS POSSIBLE THE STANDARD FUNCTIONALITIES
- BRING DETAILED SAP CRM EXPERTISE (FUNCTIONAL AND TECHNICAL) FOR THE DESIGN, DEVELOPMENT AND DELIVERY OF THE RETAIL TEMPLATE.
- Translate business requirements into solution SPECIFIC DETAILED DESIGNS
- Identify gaps with the standard and propose alternative solutions
- Manage the integration impacts on the entire architecture of the program (eCommerce, POS, Neolane, BI, CRC, etc.)
- Define, document and execute CONFIGURATION SPECIFICATIONS (DETAILED DESIGN AND CUSTOMIZING DOCUMENTS)
- Define and document FUNCTIONAL SPECIFICATIONS for RICEFW (specific developments)
- Liaise with development technical architects to estimate and plan delivery of developments
- Define, document and execute DETAILED TEST SCRIPTS
- EXECUTION OF TEST SCRIPTS in area of expertise and responsible for resolution of test failures in collaboration with technical teams

KEY SKILLS:

- Experience in large scale and international Project (localization)
- At least 6 years of experience as a SAP CRM Expert/solution architect, ideally in Retail with high volume B2C context
- Strong Expertise in SAP CRM Customer Data Mngt, especially within latest version CRM 7.0 ehp2
- Good skills in CRM Marketing, Sales, Service, Interaction Centre and Loyalty modules
- Good skills in SAP CRM Organizational Structure
- Integration expertise with ERP Retail
- Integration expertise with eCommerce and POS solutions
- Technical knowledge - ABAP, WebUI
- Strong communication and consulting skills
- Fluent in English, French is a plus

Projektdetails

  • Einsatzort:

    Vaud, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Randstad (Schweiz) AG