SAP CRM Project Manager

I am looking for an SAP CRM Consultant with experience in Project Management for a role based in France.

Start: January
Duration: 4 Months
Location: Paris, France

Global project management activities:
- Manage the project on a "day to day "basis (Monthly Steering committee, Weekly project committee,)
- Promote, ensure the change management activities (training, coaching) with end users and their management
- Get feedbacks about the tool and collect all the information for the preparation of the GO/NO-GO decision of a global roll-out (planned at the end of march)
- Write a guide with the key words of the application to facilitate common language and understanding through the organisation
- Deliver communication (newsletter)
- Manage arbitration of functional evolution if needed

Additional action plans:

Reporting stream:
- As a visual interface is going to be launched (Micro strategy solution).
- Organise the UAT and validate the go live date
- Follow the roll-out, train end users with a strong focus on managers.
- Customer Database stream:

Manage the action plan
- Define with the support of IT and Business team additional criteria for data import in the CRM,
- Update and communicate the customer process creation including back and Front Office.

Product catalogue stream:
- Manage the action plan
- Support G2SM and IT team to do the right choice to define the content and the optimal way to populated it in the CRM
- Support G2SM and IT team to monitor progress (Customer's catalogue content, product catalogue in Back Office/Front Office solution,)
- Coordinate actions and choices between Product Catalogue in the CRM and regional web sites

SAP CRM synchronisation and customer network performance stream
- Follow the action plan manage by the IT team
- Work closely with IT people to be sure that all the performance issues are managed