SAP CRM Master Data Expert

For a global business transformation program in Lausanne, we are looking for a;

SAP CRM Master Data Expert/Solution Architect

The main purpose of this role is to design and build the integrated CRM solution based on a combination of SAP CRM and other best of breed solutions.

Main responsibilities:

- Translate business requirements into solution specific detailed designs
- Identify gaps and propose alternative solutions
- Bring solutions expertise in specific applications or modules
- Define, document and execute configuration specifications
- Define and document functional specifications for RICEFW
- Liaise with development teams to estimate and plan delivery of developments
- Define, document and execute detailed test scripts
- Execution of test scripts in area of expertise and responsible for resolution of test failures in collaboration with technical teams

Required skills are:

- 10 years + experience as a CRM Master Data Expert/solution architect
- Expertise in SAP CRM ideally in Retail/B2C omnichannel scenarios
- Deep module expertise in CRM Sales, Service, Marketing, Interaction Centre
- Integration expertise with ERP Retail
- Integration expertise with eCommerce and POS solutions
- Technical expertise - ABAP OO, WebUI
- Strong communication and consulting skills
- Fluent in English, French is a plus

Are you interested in this position? We are looking forward to receive your application