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SAP CRM IS/U Consultant - Antwerp, Belgium - 6 Months+ - English Speak

Eingestellt von Octopus Computer Associates

Gesuchte Skills: Sap, Consultant

Projektbeschreibung

SAP CRM IS/U CONSULTANT - ANTWERP, BELGIUM - 6 MONTHS+ - ENGLISH SPEAKING

(SAP CRM CONSULTANT, SAP CRM, SAP ISU, SAP IS U, SAP IS-U, SAP IS/U)

One of our Blue Chip Clients is urgently looking for a SAP CRM IS/U Consultant.

PLEASE FIND SOME DETAILS BELOW:

EXPERT SAP CRM Service processes

Context
A Utilities company is looking to extend their current SAP ECC/ISU solution and CRM 7.0 for customer interactions and customer service solution with a B2C web portal. In this context, we are looking to strengthen our CRM core team with an expert in CRM with prior project experience in setting up a CRM system. The expert should combine consultancy skills with SAP CRM functional and technical knowledge to assist our customer in designing and building their web portal.
We are looking for an experienced SAP CRM consultant with proven experience in the implementation of SAP CRM service management.
Assignment details
Full-time assignment, during the period February 2018-July 2018, with possible extension.

Official language is Dutch, English is acceptable.

Desired Skills & Experience

Experience

Experience in SAP CRM implementation projects in the following domains
o CRM service request management
o CRM Interaction Center (focus IS/U), shared service centers of ITSM
Experience in implementation of a customer engagement portal
Experience in in business analysis in complex environments
Consultancy Skills
Good business acumen, able to understand client expectations, anticipate needs and proactively propose innovative solutions in SAP
Strong analytical/conceptual way of thinking: focus on down to earth, fit for purpose solutions & able to conduct client-facing workshops and translate business requirements in solutions

SAP CRM skills
o Senior/Expert knowledge of SAP CRM (configuration in transactions & UI layer)
o CRM service request management
o CRM Interaction Center (focus IS/U), shared service centers of ITSM
o Senior knowledge of SAP CRM Middleware principles

Other skills
On top of the SAP CRM skills the following knowledge is an asset
Knowledge of CRM operational reporting
Knowledge ISU/SAP CS/PM
Technical knowledge of web portals (Webforms, authentication, navigation, HTML5, CSS, )
Technical knowledge (SAP CRM technical possibilities, SAP Cloud Portal, UI5/Fiori & oData)

Please send CV for full details and immediate interviews. We are a preferred supplier to the client.

Projektdetails

  • Einsatzort:

    Antwerpen, Belgien

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months+

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    SAP Entwicklung, Organisation/Management

  • Skills:

    sap, consultant

Octopus Computer Associates