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SAP CRM IS-U Consultant - Antwerp and Gent, Belgium - English Speaking
Eingestellt von Octopus Computer Associates
Gesuchte Skills: Sap, Consultant
Projektbeschreibung
SAP CRM IS-U CONSULTANT - ANTWERP AND GENT, BELGIUM - ENGLISH SPEAKING
(SAP CRM, SAP ISU, SAP IS-U, SAP IS/U, SAP IS U)
One of our blue chip clients is urgently looking for a SAP CRM IS-U Consultant
Context
A Utilities company in Flanders is looking to extend their current SAP ECC/ISU solution and CRM 7.0 for customer interactions and customer service solution with a B2C web portal. In this context, we are looking to strengthen our CRM core team with an expert in CRM with prior project experience in setting up a CRM system. The expert should combine consultancy skills with SAP CRM functional and technical knowledge to assist our customer in designing and building their web portal.
Assignment details
Full-time assignment, during the period November2017-April 2018, with possible extension.
Working from the client location in Flanders.
Official language is Dutch, English is acceptable.
Experience
Experience in in business analysis in complex environments
Experience in SAP CRM implementation project in the following domains
o CRM service request management
o CRM Interaction Center (focus IS/U), shared service centers of ITSM
Experience in customer engagement through process externalization in an web portal
Consultancy Skills
Good business acumen, able to understand clients expectations, anticipate needs and proactively propose innovative solutions in SAP
Strong analytical/conceptual way of thinking: focus on down to earth, fit for purpose solutions & able to conduct client-facing workshops and translate business requirements in solutions
SAP CRM skills
Senior/Expert knowledge of SAP CRM (configuration in transactions & UI layer)
o CRM service request management
o CRM Interaction Center (focus IS/U), shared service centers of ITSM Senior knowledge of SAP CRM Middleware principles
Other skills
On top of the SAP CRM skills the following knowledge is an asset
Knowledge of CRM operational reporting
Knowledge ISU/SAP CS/PM
Technical knowledge of webportals (Webforms, authentication, navigation, HTML5, CSS)
Technical knowledge (SAP CRM technical possibilities, SAP Cloud Portal, UI5/Fiori & oData)
Please send CV for full details and immediate interviews. WE ARE A PREFERRED SUPPLIER TO THE CLIENT
(SAP CRM, SAP ISU, SAP IS-U, SAP IS/U, SAP IS U)
One of our blue chip clients is urgently looking for a SAP CRM IS-U Consultant
Context
A Utilities company in Flanders is looking to extend their current SAP ECC/ISU solution and CRM 7.0 for customer interactions and customer service solution with a B2C web portal. In this context, we are looking to strengthen our CRM core team with an expert in CRM with prior project experience in setting up a CRM system. The expert should combine consultancy skills with SAP CRM functional and technical knowledge to assist our customer in designing and building their web portal.
Assignment details
Full-time assignment, during the period November2017-April 2018, with possible extension.
Working from the client location in Flanders.
Official language is Dutch, English is acceptable.
Experience
Experience in in business analysis in complex environments
Experience in SAP CRM implementation project in the following domains
o CRM service request management
o CRM Interaction Center (focus IS/U), shared service centers of ITSM
Experience in customer engagement through process externalization in an web portal
Consultancy Skills
Good business acumen, able to understand clients expectations, anticipate needs and proactively propose innovative solutions in SAP
Strong analytical/conceptual way of thinking: focus on down to earth, fit for purpose solutions & able to conduct client-facing workshops and translate business requirements in solutions
SAP CRM skills
Senior/Expert knowledge of SAP CRM (configuration in transactions & UI layer)
o CRM service request management
o CRM Interaction Center (focus IS/U), shared service centers of ITSM Senior knowledge of SAP CRM Middleware principles
Other skills
On top of the SAP CRM skills the following knowledge is an asset
Knowledge of CRM operational reporting
Knowledge ISU/SAP CS/PM
Technical knowledge of webportals (Webforms, authentication, navigation, HTML5, CSS)
Technical knowledge (SAP CRM technical possibilities, SAP Cloud Portal, UI5/Fiori & oData)
Please send CV for full details and immediate interviews. WE ARE A PREFERRED SUPPLIER TO THE CLIENT
Projektdetails
Geforderte Qualifikationen
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Kategorie:
SAP Entwicklung, Organisation/Management