SAP CRM IS PS CD (Ispscd) (IS-PS-CD)

Start Date - Immediate

Contract Duration - 6 months

Work Location - Canberra

SAP CRM SOCIAL SERVICES MANAGEMENT FOR PUBLIC SECTOR

- Deep understanding of the social/adult care business processes
- LEAD THE CONFIGURATION OF SAP PUBLIC SECTOR SOCIAL SERVICES INDUSTRY SOLUTION FOR SOCIAL CARE IMPLEMENTATION, WORKING WITH OTHER SAP CRM PS SS, BRF+ AND ISPSCD CONSULTANTS
- Lead the blueprint design and development of functional specifications
- Identify gaps with respect to business requirements and propose best practice solutions and lead the configuration of these
- Ability to work across different business scenarios and business rules associated with social care
- Develop specifications and advise technical consultants on the development of gaps
- Minimum of 1 to 2 years' experience in the design and implementation of the SAP Public Sector Social Services software solution
- Minimum of 4 years of overall SAP implementation experience preferably in CRM and Social Care
- Excellent verbal and written communication skills
- Experience in Australian Government Projects will be a plus
- Experience in core social service modules like Approval Check Process,  Item Assessment, Case Management, BRF for social services, payments, social service plan, eligibility determination, etc. will be a plus