SAP CRM Customer Data Specialist

For 15 years Info-Tech has worked with customers across industries including food and nutrition, private banking, luxury goods and electronics. We are a Swiss company, and believe that proximity to our partners adds value to the services we provide. Developing close relationships with our customers and our consultants, we provide professional, efficient and flexible services. We succeed because of the trust and respect that we have built with our customers over the years.

For a major international client in Lausanne, we are looking for a:

SAP CRM CUSTOMER DATA SPECIALIST

To support our client's retail programme you will bring specialist SAP customer master data expertise to the development of their CRM solution. Responsibilities will include:

- Analyse global Customer Master Data requirements to translate them to the SAP CRM solution, promoting as much as possible the standard functionalities
- Bring detailed SAP CRM expertise (functional and technical) for the design, development and delivery of the global retail template
- Translate business requirements into solution specific detailed designs
- Manage the integration impacts on the entire architecture of the program (eCommerce, POS, Neolane, BI, CRC, etc.)
- Define, document and execute configuration specifications (detailed design and customizing documents)
- Define and document functional specifications for RICEFW (specific developments)
- Define, document and execute detailed test scripts

Candidates must be able to demonstrate:

- Experience working on large scale and international projects
- At least 6 years of experience as a SAP CRM Expert/solution architect, ideally in Retail with high volume B2C context
- Strong Expertise in SAP CRM Customer Data Mngt, especially within latest version CRM 7.0 ehp2
- Integration expertise with ERP Retail
- Integration expertise with eCommerce and POS solutions
- Technical knowledge  - ABAP, WebUI
- Strong communication and consulting skills

THIS IS A CONTRACT POSITION WITH AN INTERNATIONAL CLIENT FOR 6 MONTHS IN THE FIRST INSTANCE, WITH A GOOD CHANCE OF EXTENSION INTO 2014. THE CLIENT IS LOCATED ON LAKE GENEVA, IN LAUSANNE. INFO-TECH WILL PROVIDE ADVICE AND SUPPORT THROUGH YOUR RELOCATION IF YOU ARE WORKING IN SWITZERLAND FOR THE FIRST TIME.