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SAP CRM Consultant
Eingestellt von Portland Resourcing Ltd.
Gesuchte Skills: Sap, Consultant
Projektbeschreibung
*The Consultant needs to facilitate the implementation and support of SAP CRM to enhance the clients' business.
*Should have Strong experience in implementation and support of SAP CRM, with minimum 2 implementations.
*Proficient in configuring and customizing the key concepts of Marketing which includes Marketing planning and campaign management, Trade Promotion Management,
Segmentation and Lead management etc.
*Should be well versed in Configuring and Customizing the key core concepts of Service such as Service Process, Installed base Management, return and Complaint management, warranty claims, IC Profiles.
*Experience in Web client such as Agent Inbox, Interaction Record, CIC-Web client profile, Business Transaction profile, Navigation Bar, Transaction Launcher, Broadcast Messaging, Interactive Scripting.
*Configuring and customizing IC win client profiles such as Customer Interaction Center profiles, component, configuration, action box configuration, interactive Scripting, reminder Scripting
*Good functional Experience of Middleware in BDOC'S, data exchange between ERP Back End & SAP CRM, and consistency & monitoring of the data exchange.
*Experience in WEB UI.
*In-depth Business and industry knowledge in CRM processes.
*Excellent verbal and written communication skills in order to facilitate business and technical discussions and document solutions.
*An understanding of the capabilities of SAP BI to meet reporting and ad hoc reporting requirements may be needed as well.
Projektdetails
- Einsatzort:
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Projektbeginn:
asap
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Projektdauer:
9 months
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
SAP Entwicklung, Organisation/Management