Salesforce Solution Manager

Our Client is looking for a SALESFORCE SOLUTION DESIGNER

The senior salesforce solution designer:

-He/she is business facing & technical facing, having excellent people & communication skills to translate technical information to a non-technical audience.
- He/she is responsible for the DESIGN AND IMPLEMENTATION OF INNOVATIVE AND FLEXIBLE SOLUTIONS according to agreed timelines and budgets (COST OPTIMIZED SOLUTIONS) in order to support the core business processes of the Organization in line with the business needs and quality requirements.
-He/she will provide STRONG FUNCTIONAL/TECHNICAL LEADERSHIP to lift up the salesforce team members to a next knowledge level.

Environment: (For example purpose of the entity in which the jobholder acts, strategy, plan, specific policy, economic model and/or performance model on which the job has an influence, guidelines which a direct impact on the job):

IT organization should accelerate its transition towards a more strategic business contribution role and step away from a predominating focus on the delivery of technology services.

IT needs to look forward on the next evolution, taking into account value, efficiency and effectiveness.

The priorities for IT:

-Increase Business & IT alignment
-Increase the financial efficiency/Affordable IT

Thnology Services to be delivered are in the area of Salesforce sales cloud, service cloud and (to a minor extend) marketing cloud.

Framework & Boundaries Main challenges and complexity elements (for example main problems the job must deal with, main difficulties, obstacles, conflicts, risks job faces):

Within the CRM Domain (devops organization):

-Act as a CHANGE AGENT TO IMPLEMENT DEVOPS as a practice that aims at unifying development (Dev) and operation (Ops) to deliver better results for the business
-Play a KEY ROLE IN THE INTAKE OF CRM DEMAND. That CRM demand (ANNEX PROCESS) is supported by a span of technical layers, where the technical connectivity is made through and ESB (ENTERPRISE SERVICE BUS). End-to-end (x-technology) solution-ing should be guaranteed through close collaboration with the other technology solution designers. On the salesforce platform itself, technology services to be delivered are on Salesforce Sales Cloud, Service cloud and (to a minor extend) Marketing Cloud. The CLOUDSENSE PLC CPQ tool (CONTRACT MGT) has been built on the salesforce platform, which triggers a close collaboration with the colleague solution designer for cloudsense as well.
-Be involved in the setting up and maintenance of a service (product) catalogue

The senior salesforce solution designer/expert will:

-DESIGN AND LEAD SUCCESSFUL IMPLEMENTATIONS OF QUALITATIVE SFDC TECHNOLOGY SOLUTIONS, which is fully Embedded in a broader x-technology (process) end-to-end solution.
-Understand the business value drivers and ensure that solution design is satisfying the business and technical success criteria, while optimizing cost savings and efficiencies
-Design and develop innovative solutions that meet challenging business requirements while considering all factors such as performance, scalability, data security, operational effectiveness, cost, time to market and future proof technical evolution of the applications
-Analyse requirements, determine, document and communicate the optimal design/development approach (considering all different options) to meet the requirementsü Provide strong technical leadership and advocate improved efficiency in solution design and implementation. Review and approve documentation and code development where appropriate.
-LEAD DELIVERY teams to define and evolve solution concepts and architectures
-Write and present detailed design and technical specifications. Translate business requirements into an efficient logical data model.
-Contribute to and maintain a cohesive development framework and coding standards through communication and collaboration
-Support in prioritization of business demand
-Validate INTEGRATION TESTS/STRATEGY
-Ensure an up to date reference catalogue aligned with other technologies/domains within or across the DevOps BU and with Enterprise Architecture

Which COMPETENCES do you need for applying?

-A university degree in exact sciences (preferably IT) or has gained equivalent knowledge by relevant work experienceü Proven experience in the CRM domainü Experience in the utilities is a plus
-At least 4 YEARS of relevant experience implementing Salesforce.com
-Demonstrated understanding of overall SFDC architecture and working knowledge of SFDC integration approach and architecture
-One or more Salesforce.com certifications (Developer Certification, Advance Developer Certification is desired)ü Extensive Apex/Visualforce development experience on the Force.com platform for example,ng, SFDC data loaders and ETL Tools eg DataStage)
-Understanding of the architectural principals of web based platforms including SAAS, MULTI-TENANCY, MULTI-TIERED INFRASTRUCTURE AND APPLICATION SERVERS
-Good understanding of the principles and technologies in the area of enterprise application integration (EAI), including SOA, ESB, ETL environments and of integration considerations such as process orchestration, customer data integration and master data managementü Profound knowledge of Service Cloud, Sales Cloud and ideally marketing cloud
-Experience with lightning is a plus
-PROFICIENCY IN ENGLISH, DUTCH AND/OR FRENCH

Which SKILLS do you need for applying?

-Ability to multi-task, work in a demanding team environment, understand and be responsive to customer needs, work under tight deadlines, work independently and/or collaboratively, and a willingness to take ownership of problems to produce quality solutions
-using AGILE/SCRUM METHODOLOGY
-Excellent written and verbal communication skills
-Mission from March till December

To Apply, send in your CV.