Salesforce Change Manager Lead

SFDC, Salesforce Change Manager, Sales Force, Change Management, Communication, training, stakeholder engagement,

Salesforce Change Manager

Specifically, this role is responsible for the following areas:

* Responsible for facilitating change and end user adoption of the new system user community through change management methodologies (including training) and communication
* Collaborating with organisation's Change Champions within each region
* Set direction for regional Change Champions people to work with country key users.
* Conduct change management task and deliverable creation activities
* Contribute to a tactical Change Management plan
* Conduct stakeholder analysis, including identification and the collection of demographic/psychographic information into stakeholder profiles
* Conduct stakeholder surveys Apply to stakeholder profiles
* Create resistance maps Develop mitigation plans
* Assess Change risks and document mitigating actions Fold Change risks into overall project risk profile
* Develop job impact analysis Populate with people/process/technology changes and mitigating actions
* Contribute to creation of communications plans, and develop communications content
* Integrate change management activities into project plan
* Evaluate and ensure user readiness
* Track and report issues
* Define and measure success metrics and monitor change progress

Specific work experience/skills:
- Few years of Change Management experience in a salesforce implementation environment
- Experience working in global projects
- English speaking

Behavioural competencies/Leadership and managerial abilities
- Excellent communication skills
- Strong customer orientation
- Meticulous and methodical
- Flexible and adaptable able to work in ambiguous situations
- Results oriented, resilient and tenacious with a propensity to persevere
- Organized with a natural inclination for execution
- Problem solving and root cause identification skills
- Able to work effectively at all levels in an organization
- Must be a team player and able to work collaboratively with and through others
- Acute business acumen and understanding of organizational issues and challenges

Contact: Portland Resourcing (see below)

To apply for this job, please either:

Telephone us and quote the reference code or email us at (see below) and quote the reference code.