Sales Executive - London Theatre - Education - Worcester Park, Surrey

LONDON THEATRE SALES EXECUTIVE - BASED WORCESTER PARK, KT4 8RQ - 12 MONTH CONTRACT (MATERNITY COVER)

ABOUT THE ROLE

As a LONDON THEATRE SALES EXECUTIVE with Newmarket's STUDY EXPERIENCES team you will be working closely with customers, theatre ticket agencies, suppliers and colleagues within Newmarket to ensure all sales activity, including quotations, travel documentation and tour information is produced to deadline and in line with client expectations and company objectives. This is an exciting sales position that offers the opportunity to earn a competitive basic salary and healthy commission.

Primarily you will be responsible for ACHIEVING SALES TARGETS, MAXIMISING THE CONVERSION OF ENQUIRIES FROM DIRECT MAIL ACTIVITY INTO FIRM BOOKINGS, HANDLING INCOMING CALLS and MAKING PROACTIVE OUTGOING CALLS; PREPARING CLIENT QUOTATION REQUESTS to deadline; regular QUOTE-CHASING; TARGETING PAST TRAVELLERS AND ENQUIRERS by phone and in writing; MAXIMISING TOUR REVENUES AND PROFIT MARGINS of confirmed bookings through sales of optional extras.

Ensuring effective CUSTOMER RELATIONSHIP MANAGEMENT is key in this very busy role, from DETAILED ITINERARY PLANNING, PURCHASING AND CAREFUL CONTROL OF TICKET STOCKS to BOOKING ANCILLARY SERVICES WITH SUPPLIERS and ensuring that elements of supply and information are in place to maintaining regular liaison with colleagues in the administration and operations areas of the Study Experiences department and within Newmarket's Hotels, Product/Operations and Finance teams.

You will also participate in Study Experiences' overall sales and administrative functions, by handling incoming calls regarding the complete range of Study Experiences product and handling sales, administrative and operational queries as necessary.

ABOUT YOU

This opportunity will suit a dynamic and forward-thinking individual keen to develop their skills in sales, customer service and product delivery areas. Applicants for this role will ideally have experience working in a sales environment.  Additionally, high attention to detail, the ability to build strong relationships with both internal and external customers along with a very strong sales focus are key strengths that the successful applicant must be able to demonstrate. A good working knowledge of MS Office including Word, Excel and Outlook is essential. Knowledge of the schools market and a passion for London theatre are distinctly advantageous.

ABOUT US

STUDY EXPERIENCES, the EDUCATIONAL TRAVEL DIVISION OF THE NEWMARKET GROUP, was created in 1997. Since then, Study Experiences has brought exciting and innovative ideas to school and college travel. On our educational trips and tours, a range of Key Stage, GCSE, AS and A2 Level and GNVQ subjects are brought to life by acknowledged experts who offer stimulating presentations, live discussions and educational films. Tens of thousands of students benefit from a Study Experience every year. In addition, the division provides conventional travel arrangements for schools and colleges, including a hugely successful programme of West End Theatre Breaks, as well as various other packages at home and abroad.

We employ nearly 200 people at our Worcester Park (Surrey) offices. The Newmarket team is involved in the full range of activities associated with the creation, marketing, sale and management of a vast range of tours. We have experts in product development, contracting, advertising, IT and the web, reservations, operations and administration. Our staff enjoy an array of benefits including discounted rates, pension scheme, training, free parking, work-life balance, cycle to work scheme, childcare vouchers. For more information on the group, please visit our website.

If this sounds like your ideal job role and the type of company you'd like to be a part of, please send your CV with a brief covering note detailing your salary expectations and availability to start to our HR team.