Sales Administrator

We are currently recruiting for experienced Sales Administrators to join the UK's largest telecommunications company!

your role will be to provide administrative support to ensure efficient and cost effective sales processing to support service partner activity.
To set up products and services and increase the number of gross ads to the network .To build relationships with service partners & customers with a view to connecting them to the network and retaining their custom. To ensure that all sales are processed accurately.

Role purpose

-Inbound calls with our service partners around processing sales.
-Contact customer directly when required for finalising order processing.
-Support service partners in hitting and exceed sales, productivity and customer satisfaction targets, as well as any other performance target.
-Maintain and proactively improve product knowledge, competitor knowledge and offer management taking applicable action to improve.
-Develop relationships with customers and encourage referrals.
-Ensure accurate information, quotes and pricing information to customers.
-Feedback customer reactions to offers, products and services in order to maximise opportunity to retain.
-Follow all appropriate FSA regulations when selling insurance products.
-Correctly following process and policy when building new deals for potential customers.

Must haves:

-Strong organisational and administrative experience
-Advanced keyboard skills, knowledge of range of PC systems including Microsoft Office
-Good standard of English spelling and grammar
-Excellent interpersonal skills
-Methodical and organised
-Accurate with good attention to detail
-Must use discretion, nature of work is confidential
-Ability to work in a confident and discreet manner
-Ability to work on own initiative

Nice Haves:

-Experience of supporting in an administrative position for a team
-NVQ levels 1 and 2 in Business and Administration
-Certificates/diplomas in office work from Pitman, OCR (RSA) or Education

If you do not hear from us within seven days, then your application has not been successful on this occasion. Hyphen is an employment consultancy and operates as an equal opportunities employer

hy-phen Limited is acting as an Employment Business in relation to this vacancy.