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Roster Coordinator - Community Care - Inner West - Locum

Eingestellt von Your World Recruitment

Gesuchte Skills: Client

Projektbeschreibung

- $25/Hr+ Base pay
- 6 Week Locum with view to extention
- Leading Community Care provider in the peaceful Inner West

Our client is a highly prestigious Aged Community Service provider who deliver innovative and quality to assist individuals, families to participate fully in life and society with deeper meaning and significance.

Our client is asking our assistance to find an experienced Roster Coordinator who has had a similar role for similar Community service provider. The role is a 6 week Locum position with extension guaranteed on performance.

Your key responsibilities will include:

- Contacting elderly clients & advising them of new care appointments
- Prioritising work & re-allocating jobs where necessary to meet client needs
- Planning & organising Case Manager workloads
- Allocating work to Case Managers in a timely manner according to their skill-set & geographical location
- Ad-hoc customer service & administrative duties

The ideal candidate will possess:

- Most importantly - A strong work ethic & willingness to work above & beyond expectations
- High level communication skills - Telephone, Email & Face to Face
- Demonstrated empathy to the needs of older people
- Passion & self-motivation
- The ability to work efficiently in some high pressure situations
- Superior computer skills - In particular Microsoft Office Suite
- Previous experience in a field service based organisation in a scheduler/customer service role
- A sound understanding of workforce/workload planning and application
- Experience with databases or other call management applications
- Sound problem solving, conflict resolution & time management skills
- A keen eye for detail
- A history of excellence in customer service
- A solution & results driven individual who can deal with customers & staff at any level
- Flexibility & reliability

To discuss this opportunity in more detail and obtain a full position description, apply now or contact Alex Valentini at Your World Healthcare.

Projektdetails

  • Einsatzort:

    New South Wales, Australien

  • Projektbeginn:

    asap

  • Projektdauer:

    6 weeks

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

Your World Recruitment