Resourcing & Supply Management Co-Ordinator

Are you interested in working for one of the largest and most successful business process outsourcing organisations in the country?

CAPITA is the UK's leading Business Process Outsourcing organisation and a FTSE100 company considered one of the best in our field. We provide services to some of the biggest and best public and private sector organisations across many industries in both the UK and abroad. At Capita, we pride ourselves on attracting and retaining talented individuals within our professional working environments. This is an exciting opportunity to join one of Capita's core businesses on an interim contract.

CAPITA LEARNING & DEVELOPMENT is the UK's leading provider of integrated training, event and learning solutions for all sizes of organisation both in the UK and overseas. From full outsourcing of your employee training needs to single places on specific courses, we add value to your organisation by building skills, increasing knowledge and developing your people. Through the Managed Services proposition Capita Learning & Development has become one of the UK's leading providers of customised in-company training solutions, training consultancy and people development. The Civil Service Learning contract is a full managed service for learning and development across the Civil Service.

This RESOURCING AND SUPPLY MANAGEMENT CO-ORDINATOR role is critical to the effective management and delivery of the Civil Service open and closed courses, within an efficient high volume, high demand environment.

. Support delivery of tailored and open training courses, liaising with Relationship Managers and wider members of the team. Providing up to date information on resources availability
. Managing the Trainer Database editing/updating and maintaining (inc skill, security checks etc.)
. End to end management resourcing of associates and facilitators. Running daily Event Reports to process and validate all requests against the skills and location requirements, allocating the trainer.
. Contributing to the ongoing design of resourcing processes, escalating issues and dealing with associate feedback.
. Deal with invoice queries, working closely with the finance team
. Arrange and book travel for Capita and Associate Deliverers as and when necessary
. Ensure all training expenses are recorded and charged
. Deal with associate/facilitator /coaching related telephone inquiries/emails within agreed timescales, ensuring associates adhere to processes and documentation
. Developing strong working relationships with agencies and associate trainers. Providing weekly reports of upcoming events
. Liaise with clients regarding scheduling of associate trainers
. Deal with complaints from clients following training events ensuring we comply with quality standards
. Support supply management as required
. Support Coaching Database as required
. Management Information - Provide regular and ad hoc management information/reports as required
. Contribute to end of month finance activities to ensure all budget information is correct/up to date

To be successful in your application, we are primarily looking for RESOURCING & SUPPLY MANAGMENT CO-ORDINATORS who can demonstrate the following:

* A High level of spoken and written English with essential business vocabulary
* Fully computer literate having good skills in word, excel and SharePoint
* Posessing an eye for detail and highly organised.
* A fast learner, able to work on multiple systems
* Very strong customer service skills
* An effective team player with the self-motivation to work independently with initiative
* The ability to prioritize & plan
* The flexibility, enthusiastm and commitment to succeed and thrive under pressure

IF YOU HAVE THE SKILLS TO EXCEL AS A RESOURCING & SUPPLY MANAGEMENT CO-ORDINATOR WITH CAPITA LEARNING & DEVELOPMENT, PLEASE APPLY WITH YOUR CV FOLLOWING THE APPROPRIATE LINK.

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.