Resourcing Operations Coordinator

Resourcing Operations Coordinator - 6 months - Crawley - Negotiable

The Resourcing Operations Coordinator will sit in the Resourcing COE as part of the Resourcing Operations team. They support the Resourcing Centre of Excellence in the processes and tools to enable them to ensure the client has the right people, in the right place, at the right time to execute its strategy. The key focus is to ensure resourcing processes are followed and to ensure the delivery of operational support.

Experience:
Essential
Proven team co-ordination skills within a large, complex corporate environment
Able to positively influence at all levels of an organisation, and to develop valued relationships with Managers and Candidates alike
Models desired behaviours in a corporate environment in terms of standards and best practice.
Personal powers of resilience and tenacity; takes personal responsibility for resolving performance issues before they impact on the business; consistently sees things through to completion
Strong communication skills
Attention to detail and a high level of accuracy

Responsibilities
Measures & Indicators

Process Management
Schedule interviews relating to permanent and fixed term vacancies, including complex assessment centres
Send confirmation emails to managers, candidates and attendees
Issue online testing to candidates
Collate feedback and scoring packs submitted following Assessment Centres and ensure they are uploaded on the system
Support the Head of Resourcing Operations in ensuring adherence to the resourcing team processes
Manage stakeholder relationships including Hiring Managers and HR to ensure that high client satisfaction is achieved
Support and encourage compliance with Thales policies and procedures throughout the resourcing life cycle, including ensuring comprehensive and accurate information is maintained in key systems (egTaleo) to ensure consistent standards across the team

Communications
Monitor and action calls received on the resourcing phone line
Monitor and action emails received in the resourcing inbox
Resolve candidate application issues reported through the resourcing team phone or email and escalate where necessary

Reporting
Support the Resourcing process with ad hoc reporting needs
Confirm to HRSS payroll employee referral bonuses to be paid
Co-ordinate requests for reporting, data and analysis received from the business via Resourcing Managers, Resourcing Business Partners and internal requests from the Resourcing Delivery Manager and Director of Resourcing

Finance & Budget Management
Request and manage purchase orders for recruitment agency placements, advertising spend, team meetings and other resourcing team purchases
Support the candidate expenses process through liaising with SAS to ensure prompt payments and that any issues are resolvedHy-phen Limited is acting as an Employment Business in relation to this vacancy.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.