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Resource Service Coordinator Job
Eingestellt von Yoh
Gesuchte Skills: Client
Projektbeschreibung
THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:
- Working knowledge of office equipment and Microsoft Office products
- Ability to read and comprehend instructions, short correspondence, and memos
- Ability to write correspondence
- Strong written and verbal communication skills
WHAT YOU'LL BE DOING:
- Responsible for routine planning, coordinating, controlling, and directing activities of operational resources
- Responsible for customer interaction, communicating with the Field Technician Supervisors
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- Coordinates service resources and assigns team members to project
- Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability
- Inputs project location to system
- Generates work order documents, dispatches technicians, and notifies customers
- Responsible for customer interaction/satisfaction
- Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
- Coordinates operations interaction with the Parts Department and Acquisition, as necessary
- Reviews project paperwork, complete calls, and forwards project paperwork to Project Administrators
- Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests
- Logs service start-up and service work requirements in job tracking system
- Responsible for generating, interpreting, and printing various assigned reports
- Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature and Controls preferred
WHAT YOU NEED TO BRING TO THE TABLE:
- Ability to deal with problems involving several concrete variables in standardized situations
- Strong customer service skills
- Flexibility to work overtime/weekends, as required
WHAT ARE YOU WAITING FOR? OPPORTUNITY IS CALLING, APPLY NOW!
RECRUITER: LaVerne Edwards
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.
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Ref:
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Projektdetails
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Einsatzort:
Jacksonville, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung