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Resource/Service Coordinator Job
Eingestellt von Yoh
Gesuchte Skills: Support, Draw
Projektbeschreibung
WHAT YOU'LL BE DOING:
- Provide phone support for customer inquiries (includes providing basic technical information) to ensure customer satisfaction
- Process warranty claims (including reviewing claims, ensure accurate data entry).
- Log parts return & complete necessary documentation.
- Issue customer credits.
- Arrange return of parts & shipment of replacement part orders.
- Track & process freight damage issues.
- Independently complete project/special documentation tasks.
- Provide clerical support to customer service department.
WHAT YOU NEED TO BRING TO THE TABLE:
- Candidate must be detail oriented, well organized, possess excellent communication skills, and be proficient with computerized tracking systemsor six (6) months to three (3) years of related experience and/or training; or equivalent combination of education and experience.
- Must have working knowledge of office equipment, Microsoft Office products, and familiarity with computerized data management/service tracking systems.
- Familiarity with service activities related to HVAC Systems is preferred.
- Ability to read and comprehend instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization, Ability to manage data and clerical activities is a primary requirement.
- Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- CERTIFICATES, LICENSES, REGISTRATIONS - Working knowledge of refrigeration system is a plus along with hands-on experience. Certification with handling refrigerants a plus but not required.
- MUST BE FLEXIBILITY TO WORK OVERTIME/WEEKENDS, AS REQUIRED
GET HIRED, APPLY NOW!
RECRUITER: Hanna Pride
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.
J2W: PROF
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Ref:
SFSF: PROF
Projektdetails
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Einsatzort:
West Chester, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Medien/Design, Sonstiges