Resource Co-Ordinator

JOB DESCRIPTION

GENERAL ROLE breaking down the project resource requirements based on technical and business skills, availability constraints and timelines to schedule and commit delivery of our development projects
- Be part of the Resourcing Team responsible for scheduling all resources across our Toronto, Thailand and India development centers.
- Maintain and update the master resource loadings for all development staff including:
- Updates based on weekly actuals and changes to previously planned projects
- Identify gaps in resourcing due to changes to existing projects
- Optimize project loadings across all resources in order to maintain target resource utilization and workloads
- Recommend solutions and co-ordinate solutions for resource conflicts w/program managers and the PMO

COMPETENCIES:

(BEHAVIORAL AND FUNCTIONAL)
CRITICAL REQUIREMENTS:

- Demonstrated understanding of the SDLC (Software Development Lifecycle) andPLC(Project Lifecycle)
- Demonstrated understanding of the different disciplines within a development organization, their functions and how they work together (Business Analysts, Developers, Testers, Technical Writers, Architects, Release Managers, Development Managers and Project Managers)
- Demonstrated understanding of skill set management and appropriate scheduling techniques based on peoples relative skills and competencies
- Experience managing resourcing across multiple timezones/cultures
- Experience with MS Office, Lotus Notes, magic incident tracking system
- Excellent communication skills (verbal and written); able to communicate verbally and in one on one or group situations, or over the telephone. Ability to communicate in writing by composing clear documents.
- Ability to organize workflow in order to accomplish multiple and changing priorities within specified timeframes; ability to tap into available resources, show attention to details; keep accurate records, and work under pressure.
- Ability to be proactive in seeking new or improved administrative procedures; planning and implementing changes and manage projects.

IMPORTANT REQUIREMENTS:

- Experience with MS Project, ClarityNIKUwould be an asset
- Experience with Lotus Notes