Resource Advisor

We are currently looking for an experienced Resource Advisor to work in a leading provider of professional services in London.

RESPONSIBILITIES

- Take responsibility for driving the year round planning process. This includes working closely with managers and senior managers within their respective department to understand the resourcing requirements for their individual clients.
- Proactively monitor resourcing levels against client level budgets, challenging where resource requests exceed budgeted allocation.
- Chair manager meetings as a group and also on a one to one basis to ensure client needs on each client are covered.
- Understand client booking requirements in terms of complexity and the nature of the jobs, timing, skills requirement and link those with the client service staff skills set and preferences. Understand where there is flexibility in individual bookings.
- Manage the process around shortfalls - understand where the clashes are and how they can be resolved; challenge the requirements - staffing, timing etc. Proactively look for solutions by moving bookings around but still achieving appropriate level of support for our audit clients. Work as a team with other Resource Management Advisors and the Resourcing Senior Manager to manage the shortfall position across Sectors Audit as a whole.
- Take responsibility for managing the Retain bookings to ensure that it accurately reflects our current resourcing positions and that is it is up to date for minimum of 6 months in advance.
- Understand the drivers behind utilisation and utilisation management. This includes appropriate charging of time worked on the client; booking of training commitments; sickness/absenteeism etc. Flag issues of either under-utilisation of resources or where individuals are working consistently over the expected hours.
- Actively participate in weekly Resourcing meetings with the Sectors Audit Resourcing Group.
- Understand Headcount planning and the need for any additional staff. Proactively communicate with the Resourcing Senior Manager on any issues and concerns arising from the level of headcount we have and the level of ongoing commitments. This will include gaining an understanding of blue sky work expected and the level of staff required to deliver this work.
- Provide support to the Sectors Resourcing Senior Manager. This will include assisting on headcount forecasting and any ad hoc projects to implement ongoing improvements in our resource management process
- Manage holiday requests in conjunction with the Sectors policy, approving holiday where appropriate.
- Monitor sickness/absence level highlighting issues as appropriate.
- Monitor time sheet submission, challenging where appropriate on time charged to client or other codes.
- Manage the existence checking process, liaising with the Finance Manager on any queries.
- Manage on-boarding of all new joiners, allocate mentor and liaise with Resourcing Senior Manager on appropriate counselling partner.
- Training - advising on training bookings, dealing with cancellations and issues as they arise; develop and promote an understanding of the training path requirements for all grades. Chase attendance on mandatory training courses.
- Ad hoc projects for the DSM/Resource Senior Manager as required.

THE INDIVIDUAL

- Minimum of two years working in a resource management environment liaising with senior management
- Excellent personal effectiveness to deal with conflicts, express own ideas persuasively and creatively, obtain buy-in and influence decisions outcomes while managing the expectations of the business
- Good commercial awareness of the business issues that drive resourcing
- Understand our market to balance business goals against each individual's goals
- Confidence to challenge when necessary at all levels.
- Strong influencing skills to obtain resources for projects both at very short notice and in advance
- An excellent negotiator who is able to build relationships in a wider network
- Strong multi-tasking skills with excellent judgment to work within potentially competing demands.

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.