Researcher

Position: Researcher

Type: Contract- 8 months

Location: Mountain View, CA 94043

CLIENT DESCRIPTION: Take this opportunity to consider joining one of the world's most successful organizations! They focus on innovation and smart business practices, and as they continue to grow, they are committed to retaining a small-company feel.

RESPONSIBILITIES:

- Conduct independent research on multiple aspects of how users engage with client's Help properties (eg help centers & forums).
- Collect and analyze user behavior via quantitative methods, benchmark studies, lab studies and surveys.
- Work with designers, product managers, engineers and writers to prioritize research opportunities in a fast-paced, rapidly changing environment.
- Understand and incorporate complex technical and business requirements into research.
- Evangelize research findings to diverse audiences through written reports and oral presentations.

REQUIREMENTS:

- At least 1 year of user experience research up to 5 years.
- Online portfolio is required.
- Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
- Excellent working knowledge of statistics and the principles of experiment design.
- Excellent leadership, communication and teamwork skills.
- The ability to operate in a very fast-paced environment.

For immediate consideration please contact Vanessa Princi.

Synergis is a woman-owned company that serves a myriad of clients across nearly all industries, from start-ups to Fortune 100 companies. The outcomes of these relationships are demonstrated in a growing list of more than 300 clients and industry recognitions by Inc. magazine and the Atlanta Business Chronicle.

From its foundation in 1997, Synergis has been successfully recruiting and placing IT professionals in all areas of information technology. Recently named the Best Place to Work in Atlanta by the Atlanta Business Chronicle, Synergis has been successfully recruiting and placing IT professionals for over 10 years.

Synergis is an Equal Opportunity/Affirmative Action employer.