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Request Administrator Data Center (m/f)
Eingestellt von IT People Power GmbH aus Stuttgart
Gesuchte Skills: Support
Projektbeschreibung
Request Administrator within GSI/IAA for all kind of infrastructure demands in the region EMEA with involvement of Request Management. Your main responsibility will be:
• SPOC to the customer (BRM, Business, etc.) for infrastructure demands
• Quality Check of demands (all necessary information are available)
• Assign demand to respective Service Architect within GSI/IAA
• Responsible for supporting the change workflow within Change Management. system gAHD
• Monitoring of change progress and triggering of internal teams
• Collaboration with regional Request Management Teams in EMEA, SA and APAC
• Escalation handling
• Support of process improvements
• Maintenance of questionnaires
• Support of Reporting activities
• Supplier orchestration
Skills:
- Basic infrastructure knowledge in Data Center environments.
- Advanced project management skills.
- Experiencend in managing workflows.
- Experienced in the provisioning of reports and monitoring of KPIs.
- Able to work under pressure.
- Good German and English knowledge
We are looking forward to your application!
Projektdetails
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Einsatzort:
Mannheim, Universitätsstadt, Deutschland
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Projektbeginn:
asap
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Projektdauer:
10 Monate (mit Option auf Verlängerung)
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Sonstiges