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Repairs Administrator - Project Co-Ordinator

Eingestellt von ZOON LINK LIMITED

Projektbeschreibung

AN ORGANISED AND CUSTOMER FOCUSED REPAIRS ADMINISTRATOR/COORDINATOR is needed to join a team that coordinates aspects of void property repairs for a council run Repairs Service. The Service carries out around 35,000 day-to-day repairs annually and maintains a housing stock of about 10,500 properties.

This extremely busy and varied role where you will work to tight deadlines includes:

- maintaining paper and electronic records
- liaising with operatives, contractors and other departments
- logging statutory certifications
- ensuring others understand and adhere to deadlines
- costing and invoice processing
- liaising with new tenants.

THERE ARE 3 MAIN ADMINISTRATION AREAS WITHIN THE TEAM:

- Planners: act as a work planner and Co-ordinator responsible for scheduling customer's repairs, issuing work to trades and completing the works on the database system when finished. You will be responsible for maximising the trade operative's productivity by ensuring that the work is booked up minimising gaps in the diaries and reducing non-productive time.
- Voids: completing work records of activity in vacant property along with data recording, work planning and scheduling, costing of works, communication with other teams and arranging works for them and reception duties.
- Working within the general administration team responsible for carrying out customer surveys, complaint monitoring and record keeping, invoicing for works and processing of accounts to ensure accurate costs and payment records are kept.

TO SUCCEED IN THIS POSITION YOU NEED TO HAVE COORDINATION EXPERIENCE IN AN EQUALLY DEMANDING ENVIRONMENT WHERE YOU HAVE HAD TO WORK CLOSELY WITH ENGINEERS, CONTRACTORS AND/OR TRADES PROFESSIONALS TO ENSURE THAT DEADLINES ARE MET.

This experiences does not necessarily have to come from a housing or repairs background. You also need to be a confident communicator who can precisely articulate what needs to be achieved by when and who can diplomatically apply pressure when needed to achieve the expected results.

This contract is initially scheduled to run for 6 weeks although it may be extended beyond this period for the right person. Do apply now if you have relevant experience and can start within a week as interviews are being held immediately.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

ZOON LINK LIMITED