Remedy Administrator/Solutions Engineer

Spring Technology are currently recruiting for a very exciting Remedy administrator/Solutions engineer for a very reputable client based in Hampshire. The role is a new opening and an opportunity to get in with one of the most reputable clients within the area.

SC CLEARANCE IS NEEDED FOR THIS ROLE.

And the responsibilities will be as follows:

a.Configuring Remedy as part of initial deployment.
b.Managing user accounts and role permissions.
c.Applying corrective actions.
d.Creating, managing and amending work flows.
e.Updating CMS structure.
f.Identify and resolve technical issues/problems with Remedy, its various interfaces and supporting tools.
g.Supporting integration efforts for Remedy with business and other systems process improvements
h.Supplying output in the form of reports, dashboards and KPIs.
i.Advising users on the functionality of the Remedy tool set.
j.Defining the training needs of others, developing training programs, AIS centric user guides, attending workshops and training activities.
k.Complete a knowledge transfer.

The skill set Spring are looking for is as follows:

a.Strong experience in Remedy administration and engineering.
b.AR BMC Remedy System Administrator Certification.
c.AR 8.x BMC Remedy deployment and migration experience.
d.Strong SQL skill set.
e.Strong knowledge of BMC web services to support integration activities.
f.Strong knowledge of Remedy developer Studio and best practice when building upon vendor forms.
g.Good understanding of Software Development Life cycle.
h.To be able to pick up existing processes and tools and get up to speed in a short period of time.
i.Must be able to communicate clearly and succinctly both written and verbally, and present products and ideas in a business-like manner.
j.Ability to function as a member of a team while also capable of operation with little supervision or constant guidance.

If you would like to apply for the above role please send your up to date most relevant CV to (see below)

Many thanks and I look forward to hearing from you.

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.