Registered Nurse (RN) - Quality Assurance Job

Yoh has a 12 month contract opportunity for a REGISTERED NURSE/QUALITY ASSURANCE to join our client in Jacksonville, FL.

JOB OVERVIEW:

- The R.N. promoting, coordinating, and performing quality assurance activities within the work area, identifying quality issues and pursues opportunities to improve patient care.
- Take part in developing work strategies for those coming back to work following serious injury.

Job Responsibilities:

- The Customer Relations Associate is a Healthcare Educator who represents the company to investigate, evaluate and resolve product/medical complaints worldwide per FDA/ISO requirements.
- Monitor feedback activity using the complaint handling system to assess seriousness of adverse reactions and provide complaint resolution while promoting customer satisfaction.
- Provide education, product and service information while ensuring a satisfactory resolution.
- Managing product returns, identifying quality signals and processing reimbursement claims.
- Be a facilitator of the importance of quality and compliance awareness for internal colleagues
- Investigate complaints
- Evaluate medical complaints to determine filing requirements per MDR/GMP regulations and other regulatory requirements.
- Investigate and document non-medical complaints as necessary.
- Request and compile information for claims relating to adverse reactions; coordinate the reimbursement process.
- Review complaint files for accuracy and completeness per GMP regulations

Job Qualifications:

- Licensure in the State of Florida as a Registered Nurse.
- RN, BSN, or MSN.
- Two to five (2-5) years of Clinical experience.
- Two (2) years of experience in a QA role

DISCOVER ALL THAT'S POSSIBLE WITH YOH. APPLY NOW.

RECRUITER: Rebecca Richter

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading professional staffing solutions.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

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