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Eingestellt von Synectics

Gesuchte Skills: Client, Support


Manage internal client relationships closely and provide guidance and insight in the presentation and selection of candidates. Educate clients on market conditions and trends.
Build strong relationships with candidates (both internal and external), ensure optimal candidate experience, and positively represent client opportunities and employment brand. Provide regular updates to Hiring Managers regarding candidate status.
Coordinate across Operations, Sourcing, and Recruitment Delivery teams to set and achieve client expectations of cost, time, and quality of hires.
Adhere to client's Standard Operating Procedures (SOPs) and ensure compliance with legal requirements and labor laws.
Demonstrate good judgment to determine when unique situations require exceptions to SOPs.

Work with business contacts to gather hiring demand forecast. Ensure appropriate internal approvals for open roles are managed. Communicate across RPO team as client needs develop and change.
Conduct intake session with hiring manager and primary Sourcing team contact to understand the position requirements, set hiring manager expectations and gather input regarding sourcing approach.
Collaborate with Sourcing team member to verify strategy for direct sourcing, Internet, referral, campus, and agency channels.
Ensure high quality candidates are sourced and submitted in a timely manner; keep hiring manager informed of sourcing progress.

Conduct screening interviews, in person and/or via telephone, of candidate pre-qualified by the Sourcing team. Provide feedback regarding candidate quality and sources to Sourcing team on ongoing basis.
Lead and manage the candidate interview, offer and onboarding process with administrative support from Operations team.
If candidates are not selected, debrief with hiring manager and assessors to gather constructive feedback. Communicate results to the primary Sourcing team contact to determine go-forward sourcing strategy for position.

Manage offer process. Work with hiring manager to discuss compensation package, level and start date to be presented to candidate. Obtain all necessary documentation and approvals prior to presenting offer to candidates. Communicate offer details to Operations team for processing.
Remain in regular and close communication with candidate to answer any questions or address any concerns that arise. Relay feedback to hiring manager to keep him/her abreast of status and progress.
Upon acceptance, initiate hire process through Operations team.
Monitor successful completion of background check prior to start, pre-hire activities, and on time joins.

Troubleshoot and problem solve concerns and issues and assist other recruiters in resolution with escalations related to recruitment support.
Conduct technology and interview training for internal clients and Recruiting colleagues.
Mentor and train junior Recruitment professionals on the recruitment process, business and client processes and guidelines related to an outsourced model.
Ensure adherence to compliance and audit requirements as outlined in the statement of work from the client.
Ensure SLAs are understood and met according to the outlined SLAs in the contract with client.
Lead or participate in special projects and initiatives, as necessary, to enhance the RPO offer.
Assist leadership team with specialized projects that require hands on recruitment expertise and/or client relationship effectiveness to ensure we are developing the overall client experience.


Bachelor's Degree or 6 years equivalent recruitment experience

Fluency in English and regional languages preferred to interact with clients, candidates, and colleagues via email and phone. Minimum of 6 years work experience in recruitment activities or equivalent related education.

KNOWLEDGEnatural curiosity about people and their backgrounds
Technical aptitude in use of business software and applicant tracking systems
Knowledge of and experience with recruiting practices, HR, candidate process management, behavioral interviewing skills, and other assessment techniques desired
Experience with technology recruiting


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    Keine Angabe

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