Receptionist (Leisure Centre) - Fixed Until June2013

**Please note this position is on a fixed-term contract until June 2013**

Position Tile: Receptionist (Leisure Centre) - Fixed until June2013

Location: Manchester Aquatics Centre

Hourly rate: £7.04

Serco Leisure is committed to providing a safe, warm, clean, friendly, fun environment for the local community at an affordable cost. Honesty, integrity and a positive, can-do attitude are key to helping us deliver this mission and are values we expect from each individual.

An opportunity has arisen within Serco Leisure for a Receptionist based at The Manchester Aquatics Centre to provide front line customer service at reception.

Job purpose

To provide front line customer service at reception.

Greet and book-in customers to the Leisure Centre

Deal with cash transactions and receipts

Ensure a continuous availability of customer information

Deal with first line customer enquiries or complaints

Deal with customers by telephone

Taking customer booking at reception desk and by telephone

Skills and Experience

The ideal candidate will be able to demonstrate the following:

Proven experience as a Receptionist

Previous experience of dealing face-to-face with customers

IT Literate

Good customer care skills

A good communicator

The ability to handle cash and maintain records

A good telephone manner

In line with Serco Leisure`s policy, all employees will have a CRB disclosure at an appropriate level.

Please apply on-line at : 41789 Tel:

Serco is an Equal Opportunities Employer

Salary: £7.04 per hour. Date posted: 25/04/2013