Quality Improvement Manager

Our Client, a dynamic and forward-thinking public sector organisation, is looking to recruit a dedicated, hands-on, and motivational Quality Improvement Manager. Looking after a small team within Finance and Business Services, you will report into the head of Finance. You will be responsible for developing the quality system and reporting of quality improvement activity; reporting on quality improvement activities to the Quality Board; Chairing Quality Improvement meetings; managing the quality call and file process to provide external KPI measures for quality; and producing an annual assessment report on the effectiveness of the quality system throughout the organisation.

The ideal candidate will possess a recognised audit/quality improvement qualification; experience of managing a team; experience of developing business processes; ability to organise and analyse data; and experience in a customer-facing environment.

Badenoch & Clark is acting as an Employment Business in relation to this vacancy. Badenoch & Clark is an Equal Opportunity Employer and a registered Disability Symbol User.