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Quality Engineer

Eingestellt von Real Staffing Group aus Frankfurt am Main

Gesuchte Skills: Engineer

Projektbeschreibung

The candidates will be managing individual complaints on various product lines, from opening to closing. They will be expected to work on 25 to 30 complaints in a day. They will be responsible for accurate and timely data entry in corporate complaint database. They will coordinate complaint investigations, including determining investigation strategies, as needed with internal and external resources. They will communicate directly with customers regarding reported complaints and resolutions but they will not be receiving the customer calls. They will analyze complaint data to identify any trends, and provide information to department management and other personnel that may lead to a Corrective Action Request. They will work with other departments and vendors on known or emerging issues to resolve quality problems that may impact patient safety. They will respond to technical or medical information requests from healthcare professionals,personnel and consumers. They will assist global departments by providing ad-hoc reports related to product complaint trending and investigations including doing adverse reporting or SAE and data collections.

Educational requirements are:

Bachelor's degree in Life Sciences or similar field plus related work experience, or an equivalent combination of education plus work experience.

With:

Minimum 2 years in medical device and / or pharmaceutical industry, preferably in a complaint handling position. Medical terminology/ophthalmic knowledge desired. They will perform this job in a quality system environment and need proficient computer skills in Excel and Word, with a good understanding of database management of complaint records. Prior experience using complaints processing software (such as CATSWeb) is desirable.

To find out more about Real Staffing please visit www.realstaffing.com

Projektdetails

  • Einsatzort:

    Santa Ana, California, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Ingenieurwesen/Technik

  • Skills:

    engineer

Real Staffing Group

  • Straße:

    Grosse Bockenheimer Strasse 50

  • Ort:

    60313 Frankfurt am Main, Deutschland