Quality Complaint Associate

Yoh has a contract opportunity for a QUALITY COMPLAINT ASSOCIATE to join our client in Thousand Oaks, CA.

Client Overview:
Our client, a leader in biotechnology since 1980, was one of the first companies to realize the new science's promise by bringing safe, effective medicines from lab, to manufacturing plant, to patient. Our client's therapeutics have changed the practice of medicine, helping millions of people around the world in the fight against cancer, kidney disease, rheumatoid arthritis, bone disease, and other serious illnesses.

Job Responsibilities:
- Initiate and coordinate product complaints.
- Interface with call centers, various Amgen sites and business partners to ensure call intake process compliance.
- Complete and approve product complaints requiring no further investigation.
- Reconcile reported product complaints to ensure entry in CMIS
- Perform return sample coordination and visual assessment.
- Archive documents related to product complaints.
- Provide support to the Global Product Safety Surveillance (GPSS) project, as needed

Job Qualifications:
- Bachelor's Degree in Life Sciences or related field or the equivalent combination of education and/or experience.
- Typically two (2) plus years of related quality assurance or manufacturing experience in a GMP pharmaceutical or medical device industry.
- Conduct self and operate in accordance with all applicable company guidelines, policies and procedures
- Be self motivated, attentive to details and able to prioritize and meet deadlines.
- Basic statistical mathematical skills including the ability to trend data.
- Basic project management skills.
- Independently understand, follow and implement instructions.
- Strong word processing, database and spreadsheet application skills
- Strong organizational skills with the ability to manage multiple projects or assignments.

DISCOVER ALL THAT\'S POSSIBLE WITH YOH. APPLY NOW.

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading staffing solutions.

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