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Quality Analyst- Medical Field exp. Required

Eingestellt von Synectics

Gesuchte Skills: Support

Projektbeschreibung

The identified candidate will provide direct support to internal and external customers on the business portfolio of products. Will respond to simple, intermediate and complex customer inquiries via multimedia channels, analyze complaints, diagnose probable causes, systematically eliminate alternatives, provide troubleshooting solutions, educate as appropriate and follow-up as necessary.

Responsible for implementing and maintaining the effectiveness of the Quality System including, documenting complaints in accordance with Quality standards and recognizing and communicating trends in product issues and their impact on customers. The chosen candidate will also be responsible for providing training to internal and external customers as needed as well as other general duties as assigned.

CANDIDATES MUST POSSESS THE FOLLOWING:
- Candidates must have experience in the sciences or a medically related area (such as Biology, Nursing or similar).
- A general knowledge of hospital environment, point of care business or similar and related regulatory environment.
- The ability to assimilate complicated technical information.
- Must display independent decision making skills in critical, fast paced settings.
- Possess problem-solving and troubleshooting skills.
- Must have the ability to clearly, concisely and accurately convey communications.
- Must have the ability to form and develop interpersonal, professional relationships with both co-workers as well as with clients.
- Must have the ability to work independently and in groups; ability to work cross-functionally.
- Must have the ability or aptitude to use various databases and other computer software applications to complete tasks.

SKILLS:

Candidates must have experience in the sciences or a medically related area (such as Biology, Nursing or similar). A general knowledge of hospital environment, point of care business or similar and related regulatory environment.

Projektdetails

  • Einsatzort:

    Princeton, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

  • Skills:

    support

Synectics