Project Quality Manager

Thales are recruiting for a Project Quality Manager on a 12 month Fixed Term Contract to work on one of their major transportation projects based in Canary Wharf.

The Project Quality Manager's role is to ensure customer requirements, legal/contractual requirements and Thales processes are incorporated in the project/s approach and processes; by providing professional and effective Quality Assurance leadership across the Transportation Systems Domain (DTS) Project.

Supporting the Project Director and as a member of the project Senior Management team. This is a critical project role that is responsible for defining, managing and coordinating the Quality Assurance activities for the Thales products, services and support being provided to the client.

Key Responsibilities and Tasks:
To fully understand the clients requirements to enable the Project Quality Manager to represent the voice of the customer during internal discussions to maximise customer focus.
Define and set up the Quality plans in phase of bids and project.
Develop credible relationships across the project team to input into pragmatic solutions to eliminate/mitigate issues, risks. Knowing when it is appropriate to escalate topics.
Proactively identifying opportunities for improvement and reducing the cost of poor quality.
Preparing monthly Quality statistics, trend analysis and improvement opportunities.
Supplier Quality performance monitoring and management in conjunction with procurement.
Attend and present salient information at weekly and monthly Senior contract reviews including customer meetings to present Quality trends and OTIS (opportunities, threats, Issues & Success).
Facilitate
Monitoring and surveillance of the effectiveness of the Project Hierarchy of Plans (HOP) to ensure the policies, processes and procedures in place are effective.
Support local and corporate Business Improvement initiatives and programs; and cultivate continual improvement.
To provide the quality support and maintain an effective operational relationship between Thales' Stakeholders including clients, consortiums, subcontractors, suppliers and the project team.

Skills
Essential
Quality Management
Root Cause Analysis
Quality Tools and techniques
Computer tools including Microsoft Office Suite, databases, and scheduling tools
Excellent communication/relationship building skills

Experience:
Essential
Extensive experience in Quality Assurance/Quality Control Management on railway signalling projects, both main line and mass transit
Experience in auditing and process development
Experience in management of teams and contractors
Acting as a Senior Management Team member

Desirable
LUL experience
Experience and working knowledge of QUENSH and good understanding of ISO 9001:2008, ISO 14001:2004 and OHSAS 18001

Qualifications:
Essential
Graduate with relevant Quality or engineering discipline or HNC/HND level in an Engineering related discipline.

Quality Auditor
Related Professional Qualification and Membership of Associations

Desirable
Quality tools & techniques

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