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Project Manager - Post Automation - 6 Months - Bristol

Eingestellt von Campion Willcocks Limited

Gesuchte Skills: Client

Projektbeschreibung

PROJECT MANAGER - POST AUTOMATION - 6 MONTHS - BRISTOL

A top retail bank based in Bristol currently requires a Project Manager to join a programme to move the bank away from manual post to an automated system to reduce the associated costs of postage.

PROJECT OUTLINE

The purpose of the project is to review all client facing forms and templates with a view to converting a number of them from manual paper/postage based solutions to an email format and editable forms/templates. Those chosen for this will be determined by the resulting client and colleague impact/benefit.

ROLE ACCOUNTABILITIES AND/OR RESPONSIBILITIES

- Reduce SLA's removing postage time out/in and TNT time to internal department
- Reduce postage costs to the Bank
- Increases RFT through RM/CST being able to send/signpost clients to editable forms with guidance
- Reduces the risk of lost/misplaced correspondence
- Reduce internal call volumes by using PEGA functionality to track progress
- Faster response times with a more standardised format and content, enhancing the client experience

KEY SKILLS

- Strong Project Management experience, ideally in financial services
- Prior experience of leading a small number of changes simultaneously with a broad stakeholder group.

Please note that, due to the high level of applications we receive, we are not able to provide individual responses. If you have not heard from us within 2 working days, please assume that you have not been successful on this occasion.

Campion Willcocks is an equal opportunities employer. Services advertised by Campion Willcocks are those of an employment business.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

Campion Willcocks Limited