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Project Manager - Oil and Gas - Florence Italy
Eingestellt von Square One Resources
Gesuchte Skills: Support
Projektbeschreibung
Project manager - Oil and Gas - Florence Italy
The Application Support Manager oversees business application support team responsible for application availability, patching, performance and release management. The Application Support Manager directs daily operations of the support team, manages key metrics, service delivery and is responsible for planning and execution of projects that address operational challenges.
- Supervision - Build effective teams through leadership and interaction with team members that includes both onshore and offshore staff. Effectively manage team member's performance, goal setting and career/professional growth in line with organizational objectives.
- Monitoring - Ensure that the application meets or exceeds the Key Metrics that have been established.
- Patching - Prioritize and ensure quality development of patches that are deployed to the production environment
- Application Release - Coordinate application releases with cross functional teams to ensure all the related information is gathered to successfully deploy patches and application releases with minimal disruption to customers.
- Be able to provide risk assessments in supporting new projects
- Recommend changes or enhancements in available information technology as prompted by feedback from the business
- Engage in ongoing research of emerging trends and new technologies which may benefit the corporation's goal of strategically implementing technology to enhance business performance, and specifically support the support services function
The Application Support Manager oversees business application support team responsible for application availability, patching, performance and release management. The Application Support Manager directs daily operations of the support team, manages key metrics, service delivery and is responsible for planning and execution of projects that address operational challenges.
- Supervision - Build effective teams through leadership and interaction with team members that includes both onshore and offshore staff. Effectively manage team member's performance, goal setting and career/professional growth in line with organizational objectives.
- Monitoring - Ensure that the application meets or exceeds the Key Metrics that have been established.
- Patching - Prioritize and ensure quality development of patches that are deployed to the production environment
- Application Release - Coordinate application releases with cross functional teams to ensure all the related information is gathered to successfully deploy patches and application releases with minimal disruption to customers.
- Be able to provide risk assessments in supporting new projects
- Recommend changes or enhancements in available information technology as prompted by feedback from the business
- Engage in ongoing research of emerging trends and new technologies which may benefit the corporation's goal of strategically implementing technology to enhance business performance, and specifically support the support services function
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Sonstiges