Project Manager Business Analyst

BUSINESS ANALYST HOUSTON, TX 5 MONTH CONTRACT

This Business Analyst job defines skills for formulating and defining system scope using information technology and industry knowledge/requirements, based on both user needs and a good understanding of information technology, business processes, and industry requirements. The job progression identifies responsibilities ranging from assisting, formulating and defining systems scope and objectives to self-directed activities that clients long term improvements in business processes.

SCOPE OF WORK:

Coordination of technologies and business; Gather requirements and solutions development; Coordinate QA efforts and translate to solutions

BUSINESS ANALYST WITH 3-5 YEARS EXPERIENCE:

- Responsible for a liaison role between the business and the providers of IT services to ensure functional specs are understood and they have what they need to develop their tech specs.
- Analyzes issues to be solved within an enterprise and helps provide solutions to meet the desired business outcomes through the use of IT.
- Understands and documents business requirements and user requirements to ensure system designs meets business needs.
- Ensures knowledge transfer to the support organization occurs prior to system go-live.
- Schedules and communicate the system go-live date.
- Develops and/or update documentation and training materials.
- Ensures IT and SOX compliance is covered.
- Provides Op ERP Support, resolving issues not requiring extensive business/system knowledge.
- Communicates incident status/clarifies issues with business partner(s).
- Escalates incidents to correct BA team where business process and extensive system knowledge is required.
- Resolves application incidents and problems that require app code and/or op modifications including: Lower complexity software problem resolution, training issues and documentation, and data problems which do not require business analysis, extensive business and/or system knowledge, or other specialized skills addressed by other Application Support roles.
- Provides minor/lower complexity system maintenance (eg Standard Changes, Master Data).
- Performs 2nd tier support for incidents escalated from help desk or monitoring systems.

CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, it's all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded by worldwide and regional organizations alike for our pragmatic approach, best practices, and highly skilled workforce. This balance provides the perfect alternative to address the evolving challenges facing you, today and in the future. More than a trusted advisor, CompuCom is your trusted doer.