Project Manager

SUMMARY

- Serve as the IS Project Manager for IT Facilities Project in North America.
- Responsible for management of project including planning, requirements, design, development, testing, implementation, hyper-care and on-going support.
- Projects will be related to the managing technology needed for opening, closing, or reconfiguring offices, warehouses, and manufacturing plants. Technology includes network WAN/LAN, phones, audio visual, and video conference equipment.
- Serve as the liaison between the CTO team, NA Facilities team as well as 3rd party technology vendors and professional services. Provide single point of contact for all IT services in support of the projects.
- Ensure appropriate IS support is provided to functional teams to meet agreed upon business requirements and service level agreements.
- Leverage process expertise, knowledge of technology and peer collaboration to drive projects to meet or exceed deadlines.
- Act as vendor relationship manager for strategic partners/3rd party suppliers.
- Critical relationships required with the following internal and external individuals/organizations:
- Program Management
- Drives consistency and quality in execution of projects, aligned with DIAL approach and toll-gates
- Makes ongoing improvements and changes to methodology
- Partners effectively to carry out migration strategy in-line with strategic goals and timelines
- Proactively identifies, effectively assesses, and mitigates program/project level risks
- Provides program-level reporting and status updates to leadership and functions
- Ensures effective knowledge management from both receiving and sending organizations
- Partners effectively with work streams, CTO, Facilities, Business, and other functions ensure success
- Establishes ways-of-working with identified business to ensure effective and transparent execution
- Partners with suppliers to establish clear point of contact for suppliers working with Service Tower(s)
- Serves as go-between between Tower Leads and business for related issues, risks, and concerns

SKILLS:

QUALIFICATIONS:

- BA/BS degree required in Business, Finance/Accounting, IT or related field
- Minimum 10 years of progressive IT experience, preferable managing Facilities related projects
- 5 + years of Project Management Experience
- Demonstrated experience in one or more Structure Project Management Methodologies
- Ability to effectively manage a portfolio of projects, across North America
- Ability to establish and manage effective partnerships with function leaders and support groups
- Project Planning, Tracking, Reporting, Forecast/Budgeting knowledge and experience.
- Technical Work Experience (MS Project, PowerPoint, Excel, collaboration tools like SharePoint).
- Must be willing to travel up to 20% of the time, pending location
- Strong written and oral communications skills
- Ability to build productive working relationships with stakeholders and colleagues
- Ability to lead internal and external resources through influence