Project Manager

SUMMARY

- This position is responsible for the creation of powerful and effective digital brand marketing, and eCommerce experiences developing the overarching creative vision for the digital expression of the brand, as the Un-carrier.
- The Creative Director will be responsible for delivering industry-leading UX design, visual design and copy on the Consumer Experience digital creative team, efficiently and effectively, as a key creative leader in the fast-paced Direct to Consumer (DTC) organization, which is responsible for consumer marketing and acquisition in both the Web and Telesales channels.
- The Creative Director will also be responsible for UX and Creative team resourcing, onboarding and professional development, and should be a positive cultural leader in the organization.
- This position is responsible for the overseeing the overall digital brand and creative vision for the Web and Telesales organization asset creation throughout the customer life cycle
- Experience with digital advertising, paid search, social media and paid media optimization is also required to effectively partner with marketing to maximize traffic
- This position manages day to day relationships with key marketing partners, outside agencies and vendors.
- The position collaborates with multiple agencies and leads the internal creative team in design and implementation of assets supporting ongoing merchandising calendars, website enhancements and enterprise projects and requires competency in digital creative strategy, UX design, visual design and copy

RESPONSIBILITIES

- This position provides overall creative leadership and direction to the internal digital studio and agency partners--including strategy, UX design, visual design, copy and production teams--to ensure creative briefs are executed effectively to meet stated business objectives.
- Mentoring, coaching and developing creative talent
- Reviewing, optimizing and approving creative strategies and delivering best-in-class digital marketing and eCommerce experiences with superior web interaction designs, visual design, and copy.
- Managing service level agreements; and tracking and delivering against success metrics. .
- Also exemplifies exceptional UX and creative team leadership through customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
- This position manages the Digital Reference Guide and is responsible for refreshing and optimizing the DRG, as well as ensuring adherence by internal teams and vendors
- Serves as brand steward ensuring that all web assets built for digital ecosystem are adhering to brand standards and Digital Reference Guide, and overall web design best practices
- Confirms all assets meet or exceed business objectives stated within program and creative briefs.
- Design and drive ongoing optimization of all creative processes and tools

SKILLS:

QUALIFICATIONS:

- 6-8 years as Creative Director for fast-paced digital agencies or fortune 500 company a must
- Strong digital portfolio that highlights Fortune 500 E-commerce retail site design
- Strong creative management experience building multi-level retail E-commerce sites
- Skilled at building business/client relationships
- Superior written and verbal communication skills
- Proven track record of managing and mentoring creative teams
- Extensive knowledge creating digital strategies and creative strategies
- Extensive knowledge of content creation and content strategies
- Working knowledge of Back End and Front End requirements gathering
- Extensive knowledge of social media programs and social cross channel integration
- Extensive knowledge of UX design, usability, IA, best practices and process
- Working knowledge of Adobe AEM-6, Adobe C, Axure, Office
- Bachelor's or equivalent in relevant field