Project Executive London

Due to a new client win, we are looking to hire 6 Project Executives (PE) to work with our Transition Management & PMO Teams. The role can be based in either London or Bristol. The role will be part of the project team rolling out 7000+ new multi functional devices (MFDs) across multiple UK locations. The PEs are key to ensuring that all print devices are delivered on time, installed and old machines taken away whilst keeping up momentum on the overall project plan.

Duties:

- Manage daily deployment implementation - either remotely or on site for larger and key critical sites.
- Single point of contact for implementation working with all aligned resource to ensure a smooth implementation
- Develop daily rollout plans with customer interface and deployment teams - our logistics partner, the IT partner and the client.
- Ensure the logistics deployment crews have all deployment paperwork for the site.
- Provide escalation for all on site issues and manage through to resolution.

Examples include:

- Site access, parking issues
- On site users refusing to accept signed off solution
- Users requesting re-siting of devices
- Users refusing to remove
- Dead on arrival
- Connectivity issues
- Accountable for managing deployment through to completion and signoff against agreed work packet.
- Attend and input to daily checkpoint calls
- Knowledge share with teams based on experience through rollout
- Capture of aborts and tracking route cause

Skills

- Previous experience in customer facing implementation roles
- Ability to schedule and follow through on monitoring delivery against that schedule
- Attention to detail
- Good understanding of Xerox MFDs and printer, functionality and setup
- Ability to manage escalations and see through to resolution
- Proven people management skills
- Good communication skills
- Organisation and time management
- Logical approach to problem solving