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Project Coordinator - Luxembourg
Eingestellt von Contracts IT Ltd
Gesuchte Skills: Oracle, Support, Coldfusion, Network
Projektbeschreibung
Project Coordinator - Luxembourg
Languages: ENGLISH only
Skills and experience:
- ITIL V3 - FOUNDATION CERTIFICATION
-Exposure to IT project management, in application architecture for information systems and in computer services operations
-A basic knowledge of modern information system technical architecture (multi-tiers applications, IT infrastructure, etc)
-A general understanding of some of following Middleware products: Oracle, WebLogic, ColdFusion, Documentum, Business Object, LAMP/T stack running under SOLARIS, Linux or WINDOWS
-A good experience in Operational environment or Datacentre
- SYSTEM MANAGEMENT
- DATABASE MANAGEMENT
- NETWORK MANAGEMENT
- SERVICE LEVEL AGREEMENT MANAGEMENT
- SERVICE CATALOGUE DEFINITION
-Demonstrated teamwork spirit to ensure the continuity of the service
-Solution driven attitude and customer service orientated
-Ability to work in a sometimes stressful environment and adhere to procedures
-Ability to prioritise activities to ensure adequate system operations
-Flexibility and adaptability to respond promptly to requirements
-Good communication skills and common sense
-Good understanding and analysis of described situations
-Ability to contribute to the Continuous Service Improvement Program (CSIP).
Description of work:
-Change Management - Qualification, assignment, communication, coordination and follow-up of requests (tickets) & RfCs
-Support Project Managers into the follow up of the tasks
-Track and Report the progress about requests fulfilment in order to comply service level agreements (SLA)
-Escalate issues related to the customer requests by following defined escalation process
-Prepare reporting, organise the meeting and communicate agenda and meeting minutes to respective audience
-Participate of the writing, review and handover of the Standard Operation Procedure and Work Instructions
-Able to lead and coordinate small projects
Please send your CV to Hanny and call to discuss further.
We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Languages: ENGLISH only
Skills and experience:
- ITIL V3 - FOUNDATION CERTIFICATION
-Exposure to IT project management, in application architecture for information systems and in computer services operations
-A basic knowledge of modern information system technical architecture (multi-tiers applications, IT infrastructure, etc)
-A general understanding of some of following Middleware products: Oracle, WebLogic, ColdFusion, Documentum, Business Object, LAMP/T stack running under SOLARIS, Linux or WINDOWS
-A good experience in Operational environment or Datacentre
- SYSTEM MANAGEMENT
- DATABASE MANAGEMENT
- NETWORK MANAGEMENT
- SERVICE LEVEL AGREEMENT MANAGEMENT
- SERVICE CATALOGUE DEFINITION
-Demonstrated teamwork spirit to ensure the continuity of the service
-Solution driven attitude and customer service orientated
-Ability to work in a sometimes stressful environment and adhere to procedures
-Ability to prioritise activities to ensure adequate system operations
-Flexibility and adaptability to respond promptly to requirements
-Good communication skills and common sense
-Good understanding and analysis of described situations
-Ability to contribute to the Continuous Service Improvement Program (CSIP).
Description of work:
-Change Management - Qualification, assignment, communication, coordination and follow-up of requests (tickets) & RfCs
-Support Project Managers into the follow up of the tasks
-Track and Report the progress about requests fulfilment in order to comply service level agreements (SLA)
-Escalate issues related to the customer requests by following defined escalation process
-Prepare reporting, organise the meeting and communicate agenda and meeting minutes to respective audience
-Participate of the writing, review and handover of the Standard Operation Procedure and Work Instructions
-Able to lead and coordinate small projects
Please send your CV to Hanny and call to discuss further.
We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges